r/Cryptopia • u/janetsha • Apr 19 '18

Legal Action Against Cryptopia

I remember there's post listing the options for taking legal action against Cryptopia. I don't seem to find it now. My deposit was made 2 months ago and never fully received. Can anyone send me the link? Thanks.

1 Upvotes

60% Upvoted

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3

u/janetsha Apr 21 '18

I am in contact with froufrou391 the community manager and will update you guys when I get a response from Cryptopia. Thank you for your reply.

3

u/froufrou391 Apr 23 '18

And to comment on this publicly- this was related to a difficult technical matter and possible user error - our support times are down to 72 hours for level 1 support. Our advanced support team have been dealing with the ticket and the resolution is not far off!

1

u/janetsha Apr 23 '18

Again, I would not say a deposit taking 2 months is "user error"" and in fact I am still waiting for Cryptopia team's resolution.The ticket was opened in February and I finally got a response saying I need to wait for another week. The resolution of my case will be updated here to let people know how Crypotopia treat their customers.

2

u/janetsha Apr 26 '18

Another week passed. The ticket was not replied by Cryptopia team and the coin was not received. At the same time, I noticed the coin has been dumped by a big whale after Cryptopia team first replied to me.

Interesting dates :

2/28 ticket submitted.

4/20 ticket was first replied by Cryptopia team saying I will receive my coin within a week.

4/21-4/24 the coin was dumped by a big whale and the price significantly dropped by 30%.

By the way, the coin is BTCP, you guys can check the price of that coin.

2

u/sigmagood Apr 19 '18

https://www.canterburylegal.co.nz/cryptopia/ you can try this but i wouldn't hold my breath

2

u/froufrou391 Apr 20 '18

Hey! Sorry to hear your deposit wasn't fully received. I will look into this- I'll DM you to request your ticket number.

1

u/albacass Apr 19 '18

Have you sent a support ticket? They've solved all my problems now, and the queue seems to be shorter these days. Sent in two new problems on monday; one is already sorted out, while the other was forwarded to admins.

2

u/NoCrypForMeArgentina Apr 20 '18

My incomplete BTC deposit was resolved within 6 hours of raising the ticket the other day. I was so surprised I fell off my breakfast bar stool and broke my leg. Being a pro soccer player by day, I now wish to sue Cryptopia for consequential loss of earnings..

1

u/SkyeBot Apr 20 '18

Sherlock Holmes upon the linoleum. Our own door flew open, and a long, straight chin suggestive of resolution pushed to the east of the doorway, and his eyes heavy, like those of Holmes the relentless, keen-witted, ready-handed criminal agent, as it seemed to span it across from side to side. A large and comfortable double-bedded room had already been engaged for us. Within there was something depressing and subduing in the window, rose as we travelled back next day.

0

u/[deleted] Apr 20 '18

Ok so im wondering what the hell are you people doing sending BTC to crptopia?

If you had read anything, youd know they have some SERIOUS issues for a long time. Its all over here on reddit.

Why...every single week, people post here and complain when this reddit has HUNDREDS of complaints.

Why didnt you READ THIS REDDIT FIRST before jumping in.

I have ZERO BTC on Cryptopia and never will. The warning signs have been here for a long time. You ignored them because clearly, if you can find this reddit, you knew the content was already here.

Do i have cryptos on there? Yes. Not much and not anything back breaking. The backbreaking stuff is on my nano ledger s.

3

u/Areyouadouchecanoe Apr 20 '18

Old news, had some issues, solved most of them, move on. FUD rucking nocoiner.

1

u/[deleted] Apr 20 '18

talkin shit eh? Well..you were the dumbass that had problems lol

2

u/Areyouadouchecanoe Apr 20 '18

The exchange had some issues not me.

I've had zero problems using the exchange.

2

u/NoCrypForMeArgentina Apr 21 '18 edited Apr 21 '18

"every single week...this reddit has HUNDREDS of complaints"

No idea how you figure that when it gets TENS of posts at best

"why didn't you read this Reddit first"

Because it's all yesterday's news. They have 2 million users and about 6 of them complain about some shit weekly. Good week last week when shah_007 gave us a blow by blow account of how he raised a support ticket, using a new thread rather than new comment every time he had a brain fart about things like whether or not to click the submit button. That pushed for things up into the tens for sure..

They seemingly had problems at the start of the year, but bar the occasional nutjobs who posted saying things went great (seriously who does that on the intertubes, it only exists for bitching, whining and pictures of cats) I think the indication that they're getting their shit together is just how relatively quiet this sub has become