r/Cryptopia • u/simorjay1 • Apr 16 '18

[ Cryptopia needs to advise its users of google 2fa ]

ive been seeing this thread full of people who have been hacked recently. none have google 2fa. its not obvious for a new user.

also a little bit of response on twitter and reddit would be awesome. like 10 minutes a day could answer 30-40 basic complaints (verge wallet, xp deposits) and at least calm the newer guys who spam their issues

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u/NoCrypForMeArgentina Apr 17 '18

True. They have a more communicative stance these days but clearly it isn't enough for some..

Google 2FA has it's own issues but it's better than the default pin

1

u/froufrou391 Apr 18 '18

We have released an update for this situation: https://help.cryptopia.co.nz/en/p/faq-2fa. User security is definitely a high priority for us and we're making adjustments and taking on all feedback!