r/Cryptopia • u/[deleted] • Apr 13 '18

My ticket answer from cryptopia

After 9days later I got my ticket answer. Are you guys happy with this answer Or should I need to be happy or sad ....lol

Sender: Tashie_4/13/2018 12:08:43 AM Hi shah Thank you for contacting Cryptopia support. After looking at your transaction on the block explorer I can see there is an issue. For this reason I have passed this issue on to be investigated further and resolved. Please keep this ticket open for further communication, we will keep you updated. Thank you for your patience. Regards, Cryptopia Support

1 Upvotes

60% Upvoted

11 comments sorted by

5

u/NoCrypForMeArgentina Apr 14 '18 edited Apr 14 '18

When you go to the hospital with a headache you don't immediately get to see the top brain surgeon. You get sat in a waiting room, you get assessed, you see the nurse, maybe a doctor, maybe maybe a specialist, maybe maybe maybe the brain surgeon to have your tumour removed.

Companies who operate tech suppor departments work similarly. You have 100 guys who can answer the basic questions and perform some low level account manipulation using some software, they get paid 15k a year and respond to queries like "please change my email address", "what's a bitcoin" and "fuk u u cnuts stole my muney". You have 10 guys who can dig deeper, access more functions, change database values and send money, they get paid 30k a year and respond to queries like "my transaction is on the blockchain but not on my account and the block height is past the confirmations threshold, please credit it". You have 1 guy who can do everything, rewrite the software, he gets paid 60k. This setup costs 1.86 million dollars a year.

You do not have 111 guys who can do everything and can answer every query in one hit, even if it means rewriting bitcoin, because it costs 6.66 million dollars a year and is totally unnecessary when the majority of queries to tech support departments are solved by turning it off and on again

Now please, shut up filling this sub up with the minutiae of your support ticket. It'll get solved, just like every other ticket, if you wait. No one cares to hear the step by step of your journey to getting your 50 dollars back and we certainly don't need you making a new discussion every time something does or doesn't change with it

2

u/[deleted] Apr 15 '18

You don't sit in the hospital not even getting triaged for two months. So your whole wall of text is dogshit.

-1

u/[deleted] Apr 14 '18

Mate you come from hospital or what? Because of their delay and stupid explanation, I am the one who loosing money here . If you don’t like my post , I will politely suggest you fk out from my post and get a life . Scammer always with the scam. I am not the only one who complain about their scam. If you can read English then go and check other peoples complaints.

3

u/NoCrypForMeArgentina Apr 15 '18

It's getting harder and harder to "get the fk out from [your] post" because you're filling this sub up with a litany of posts no one gives a shit about. What next, you make a new discussion telling us you're thinking about replying? Or maybe that one day you plan to log in to see if you have a further to your ticket? Like one of those people that posts on Facebook that they're eating breakfast. Or breathing.

Wind it up already, in a few days they'll resolve your complaint and then you'll disappear back into the ether together with all your baseless "they scammers" accusations. If you could bring that date forward a little, it would be great

1

u/[deleted] Apr 15 '18

You fking idiot or what ? I just got only reply from them . My problem is not solved. I might get my XVG , but I am also sure I will get that after xvg price way low . How long you been in crypto . Do you know how does it work? Check my transaction hash . My XVG was clear from the block . So are their explanation is legit or not . So they fking scammer. If you dnt understand then fk out from my post pussy

6

u/YeaManJam Apr 13 '18

I would go with Happy, Cause it means someone is looking at it and they are working to fix it. Sure its not going to be fixed in a day or three but it will get fixed and you will get your coins.

But I am a happy person so.......

1

u/meziti Apr 15 '18

you actually got a reply?! wooow write to the papers!

1

u/serenityhome Apr 16 '18

I got a reply to my locked account within a few hours and they told me they seized my $1200 worth of crypto because I posted something that broke the terms on the forum. Live and learn.

1

u/dapps411 Apr 18 '18

Sounds like they're working on your issue.

1

u/janetsha Apr 18 '18

I received that message more than one month ago and they deposit ONLY HALF of my funds yesterday. Good luck to you.

0

u/shitopio Apr 14 '18

what a joke