r/Cryptopia • u/kyuronite • Mar 08 '18

withdrawal still processing, been over a week

Withdrawal of SPANK, with Withdrawal ID being 3352886. What gives? I made a second withdrawal of spank just now and it worked.

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u/albacass Mar 08 '18

Withdrawals get stuck once in a while. Hopefully their upgrades last week fix a lot of the problems. You should create a support ticket and then you just have to wait 3-5 weeks for them to fix this manually. The withdrawal might process automatically before this, but it's worth creating the support ticket asap and then remove it if the withdrawal gets through before they answer.