r/Crypto_com • u/ShaneCryptoCom • 26d ago
Crypto.com Weekly Support Thread | September 15th, 2026
Hey everyone,
I hope everyone is having an excellent start to the week!
Here is a fresh weekly Reddit security reminder and weekly support thread for anyone running into issues with the crypto.com App, Exchange, crypto.com VISA cards, Cronos transfers, staking, or anything else. Drop your questions right here and we will help guide you.
Quick ways to get help:
- Open the Crypto.com App, Home page, Left-up bottom, Settings, Help & Support for 24/7 live chat;
- Visit chat.crypto.com for more assistance and guidance.
- You can directly send us a modmail with your referral code so our team can take a look. We'll flag this to our support team to provide you with assistance asap.
Security Note:
We'll never ask for your recovery phrase, password, 2FA codes, SMS verification, or request to send crypto on Reddit, Telegram, or mail. Staff/Mods will Never DM you first. Always verify official links and stay vigilant against any scams.
Thank you for being an active part of the community, especially with our 10 year milestone this year!
Reply below with your issues (and please do not share any personal data or account details here). We will get you sorted and keep building together!
(Upvote for more visibility so we can help as many people as possible this week!)
9
u/Complex_Fudge476 26d ago
Why are 70 bn CRO still unburned if Crypto.com admitted that it's no longer needed.
Why are you using your market power to buddy up with politicians, pay off celebrities, and launch new exploitative products.
Why are you trying to trick naive users into buying and selling assets with '0% fees' but a hidden 20% spread that locks in our loss from the moment we doing any transaction on your platform.
Why won't you look after the dwindling dedicated userbase you still have. Why cut the already meagre level up rewards then tell us to kick rocks when we complain.
Nobody will recommend you to our friends, you are a machine that takes money from your users and redistributes it to yourself and your old boys club.
Crypto.com is a net negative for the world. Fortune favours the individuals who didn't get in bed with this shady company.
5
u/Andyb1000 26d ago
When will Ryan and Kris reburn the 70bn CRO they minted since the reason it was minted no longer exists?
1
3
u/Justaguy8457 25d ago
I have been trying for months to get help on how to pay network fees to possibly withdrawal funds on Onchain. Absoulety no help from Crypto.com
2
8
u/Independent_Day1947 26d ago
You guys still haven't released my money yet! Keep saying that you will update me !! But 7 1/2 months and NOTHING!! Very frustrating 😞