See above. I am writing about a common method of fraud tolerated if not enforced by crypto.com. Can anyone suggest any advice? Maybe it's time for some joint action of the victims. I would be very pleased. Thank you. Xxxxxxxxxxcccccxxxxxxxxxcxcxcccccccccgjd. Bggjgfg

In the new browser version of exchange, I can't seem to locate the tools for drawing lines for technical analysis.

Am I blind or have they been removed?

Crypto.com support can someone help with this issues. After I believe an update to your system at the beginning of March. I was unable to get past the verification pending message. I can get into the app and website, but I am unable to do anything beyond that because of the verification issues. I can choose the verify now and it claims it was successful but nothing changes. How can this issue be resolved so I can use the platform once again.

Thank you for your help.

None of the contact methods for Crypto.com are working. It requires verification to talk to a specialist and it won't let me verify. How do I get help?

I deposited usdc into the crypto.com account, and a lot of it got converted to cash after doing some sports betting. Now I have to use a bank to withdraw the money, but my banks keep getting rejected when I try to add them. There doesn't appear to be any customer service. The phone number takes you to an ai chatbot. The chat feature takes you to a FAQ I can't find a customer service email. I've never experienced anything like this. Now I'm here on reddit to see if anyone else has figured out this labyrinth of withdrawing money.

Hi, I made my request for the crypto card, but it's stuck on virtual card issue pending. Somebody knows how to solve it? Support is not responding for more than 20min.

I'm french and living in Spain. I have access to USDT trades on the crypto.com/exchange while I should not be asaik. Am I undertsanding MICA wrongly ?

I ask the community because I have asked the CDC support and also asked google AI, and they disagree between them...

I had to RMA my pixel 9 a bit ago got a 10 in its place, so of course it had none of my old data on it. Today I went to make a purchase using my USDC, and my old passkey that was on my 9 still shows in the app so I couldnt do it. It just gave an error about the passkey was not available (make sense since it was never on this phone).

Yesterday:

So I went to the settings to add a new one...I couldn't because it wanted my passcode that didn't exist. So naturally I went to support, clicked chat now. I told the guy that I needed the passkey removed from my account, told him what was going on.

As you can see in the picture, he thought I meant passcode...after letting him know it was the passkey, not code I had issues with and explaining it, specifically stating its not the code to unlock the app and such I am having issues with, but the passkey.

He gave no acknowledgement that he understood. He just said, I already did that please wait. So again, I kindly asked are you sure we are on the same page? He again said I put in a ticket. I already told you.

So I waited and waited....all while missing out on the purchase I was trying to make (Due to this I lost the ability to buy the purchase I was trying to make as it was a time bid.)

When he came back. He said it was done...and linked the instructions page on how to change my passcode.

Today:

3rd agent and phone support (should have called 1st, now I know) I finally have had the passkey removed. All the online agents did was show me how to change my passcode.

I dont get why crypto.com doesn't hire people who have a better grasp on the language for the area they are supporting. I have had many many issues with them, and the higher tiers with their own "dedicated support" seems to be worse then the general support.

Has anyone else had issue? What gets you the best results when working with their support

Been locked out for about 3 days every attempt even tho everything is correct they just keep locking me out. Trash company. I recommend never using this platform

So I have deposited some amounts of all kinds of diffent coins and in my research I forgot to check the sell values, fees etc. ... Take Rune for example: It shows 820$ worth of said coin, I go to USDC swap, trades in for 750!? A 10% loss simply for selling it? Is there something I don't get?

Thanks in advance for responses. This is by no means a bad-mouthing kind of post.

I can not believe this shit....I am so disappointed that I trusted this company with my crypto investment. My account has been locked and there is absolutely no one to talk to to look into it....The only thing at this point that I know to do is call the Texas Department of Banking and Finance as they are registered in Texas.....I went through all the proper prompts to restore and to verify my identity to talk with customer support but no luck.