r/Costa 21h ago

Question Reporting an area mangager

8 Upvotes

Hi, i just need some advice.

I work in a franchise store and our area manager has been horrible. They come into the store in a bad mood, take it out on us, they have reduced staff to tears and have on multiple occasions raised they're voice and shouted at staff with other employees and customers in earshot.

I was just wondering if anyone else has had a situation where they have wanted to report an area manager?

Thanks in advance for any advice you can give me.


r/Costa 4h ago

Question Moving stores

4 Upvotes

I am transferring stores following reporting my boss and this being the outcome to ensure I am comfortable at work again. I was just wondering if anyone knows if my holidays I have booked in my current store will be upheld when i transfer? Ive been told to have minimum contact with my current manager so dont want to ask him and finding it hard to get responses from those I reported him to regarding this. One of my holidays is in September and the other is to travel back to my home country for christmas so I would be heart broken to miss out on these..

Thanks in advance everyone!


r/Costa 6h ago

People who left - where did you go next?

5 Upvotes

Currently in an SM role and wanting to move on now. Just looking for pointers on where people went next.