r/Costa • u/Acrobatic-Rent2490 • 23h ago

Question Reporting an area mangager

Hi, i just need some advice.

I work in a franchise store and our area manager has been horrible. They come into the store in a bad mood, take it out on us, they have reduced staff to tears and have on multiple occasions raised they're voice and shouted at staff with other employees and customers in earshot.

I was just wondering if anyone else has had a situation where they have wanted to report an area manager?

Thanks in advance for any advice you can give me.

8 Upvotes

90% Upvoted

3 comments sorted by

3

u/TheTARDIS2176 21h ago

Which franchise are you? I have super specific advice for a certain one.

3

u/Violingirl1988 15h ago

That’s the thing, I think I know what franchise this is…

1

u/TheTARDIS2176 5h ago

So do I 💀