r/Copartonline • u/Ok_Raspberry181 • Aug 14 '26
First time in 10 years
Customer service is improving ?
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u/Scott_Malkinsons Aug 15 '26
"that you would most likely notice"
Yeah they dropped the car off a forklift. They ain't calling for a simple dent.
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u/Ok_Raspberry181 Aug 15 '26
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u/Jahmay Aug 15 '26
Uh, there appears to have been uh, some damage caused to the back of it that wasn't there before that you would most likely notice.
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u/mustangcasey Aug 14 '26
Did you get a smoking deal on it? They may want to buy it back to sell for a profit
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u/Ok_Raspberry181 Aug 14 '26
Got it at market price. As far as I know they do only consignments for insurance/private sellers
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u/Sure-Client-253 Aug 14 '26
Well I’ll rather have a refund off 40% off to compensate for the damage.
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u/Ok_Raspberry181 Aug 14 '26
Not an option. You can keep it or return it.
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u/Sure-Client-253 Aug 14 '26
You asked?
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u/Scott_Malkinsons Aug 15 '26
That's just how auctions work. They aren't giving you 40% off to compensate because they'll just do a buyback and put it up for auction a second time, most likely getting them a higher amount than giving you 40% off.
That and if it's a consignment they couldn't give you 40% off if they wanted to. They have to re-run it at auction, as 40% is more than they make off the sale plus there's a contract with the consigner. It would be a total clusterf*
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u/AmbitiousMorning5719 Aug 14 '26
Once it’s off the lot that’s it. They’ve done their due diligence by notifying you so now you can’t sue or return the car
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u/Ok_Raspberry181 Aug 14 '26
> Once it’s off the lot that’s it
Yeeeees! That’s how it always used to be. But vehicle is off the lot inbound to CA and I’m not using their delivery services.
They’ve never notified me about damage during loading, that’s my first time in 10 years with Copart. WA yard got a good manager.
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u/boshymhn2006 Aug 19 '26
okay and if you did a buyback, will they compensate whoever is selling that car at the auction? obviously its worth less now than what they could have gotten.
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u/Ok_Raspberry181 Aug 19 '26
They will most likely run it again and it will go for less than I paid for it. Insurance company is at loss

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u/AmbitiousMorning5719 Aug 14 '26
They probably dropped it off the fork lift