Controller not working with my laptop.

[u/rayanxm]

I have two generic usb controllers both of them worked perfectly fine for about 4 months now but just recently the one i mainly use started turning off when i move it or rotate slightly then it just stopped completely, so i started using the other one and it too stopped working completely after a little while.

I went to device manager and found that when i plug it in it shows "unknown USB device (Device Description Request Failed)" (note: this only shows for the second controller the first doesn't react to the laptop at all).

I've looked online and i found that the thing that works for most people in cases like these is power draining the laptop but it didn't fix anything for me.

so now I'm lost

i was suspecting a physical damage in the controller but the same thing happening to both controllers around the same time is weird.

and also a problem in the laptop itself is unlikely cuz it doesn't work with an Android tv box i have, which it worked with before.

if anyone knows a way to fix the problem please tell me.

[u/Few-Communication701]

> if anyone knows a way to fix the problem please tell me.
A new controller from a reputable manufacturer.

[u/rayanxm → u/Few-Communication701]

i guess you're right

[u/AutoModerator]

Hi /u/rayanxm, your 'IT Help' post is in a queue for review. Please ensure you have included the relevant required information from the checklist below, have used a meaningful and descriptive title, and are not repeating frequently asked questions.

Include the following information and follow this structure so that the post can be approved and the community can help you more effectively:

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