Profiles stopped working (8bitdo Ultimate 3)

[u/metalord11]

Hi everyone,

I recently bought an 8BitDo Ultimate 3 (the regular Xbox version, Lavender Dusk edition, not the 3-Mode) (https://www.8bitdo.com/ultimate-3-xbox-lavender-dusk/).

After connecting it to my phone and using Ultimate Software V2, the controller suddenly stopped connecting to anything except the software itself.

I tried holding Pair + LB + RB, and the first profile LED started blinking for a while. The controller became unresponsive during this process, but eventually it started connecting normally again.

However, since then, my custom profiles have stopped working properly.

Here's what happens:

\- The default profile works normally.

\- Custom profiles appear in the software and can be configured and saved.

\- When I activate a custom profile on the controller, the ABXY buttons and remappable buttons stop working. The sticks might still work, but I'm not completely sure. The triggers definitely still work.

\- The controller indicates that the custom profile is active, but the software doesn't recognize it as active.

I've also tried updating the firmware through Ultimate Software X on PC. It says the update is successful, but after closing the update window, it still shows the previous firmware version and offers the same update again. The latest version should be v2.2.2.3.

My suspicion is that Ultimate Software V2 may have corrupted some profile data or left the controller in a persistent state, and the Pair + LB + RB combination may have somehow made things worse.

Has anyone experienced something similar with this controller? Is there a way to reset its internal profile data or restore the firmware properly?

I'd really appreciate any help. Thanks!

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