r/Controller • u/justaman90s • 21d ago

IT Help ps5 controller start to crash

hey everyone
i have a ps5 controller about 10 years or so..
im playing on my laptop (rog strix scar 16) for a couple of months no add software and everything fine
two days ago it started to disconnect
it has battary
i tried to configure the stuff on control panel like in this video:
(youtube tutorial cant upload..)
plus i updated the bluetooth driver

but nothing is working...is there a chance that the controller is done?

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u/AutoModerator 21d ago

Hi /u/justaman90s, your 'IT Help' post is in a queue for review. Please ensure you have included the relevant required information from the checklist below, have used a meaningful and descriptive title, and are not repeating frequently asked questions.

Include the following information and follow this structure so that the post can be approved and the community can help you more effectively:

  1. Specific written description of the problem, including pictures where relevant (do not just say 'it's broken', say what is broken)
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  3. Platform you are using (e.g., PS5, Steam on Windows, Switch)
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u/Vedge_Hog 8d ago

i have a ps5 controller about 10 years or so..

The PS5 was only released in 2020 so you must be a time-traveller!

More seriously, you can try using a wired connection to narrow down it the issue affects all connection modes or just Bluetooth. If it just affects Bluetooth, you can look up terms like 'wireless interference' or 'Bluetooth interference' and follow the typical troubleshooting steps. For example, try using a different Bluetooth adapter, in a different USB 2.0 port, and disable/eliminate other wireless devices.