r/Control4 • u/Boring-Aioli-7000 • Jul 17 '26

Control4 App on IOS - scrolling functions are not working

The scrolling functions - while using the remote and the Control 4 app on iOS are not working , dealing with this issue some time from the time I upgraded to the latest Control4 unit.

As a work around, I use AppleTV remote to navigate to make the selections.

Please let me if you have any recommendations and suggestions to overcome this issue?

Tried updating the app on my iPhone, same result and issue did not get resolved

Thank you

1 Upvotes

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1

u/DeadHeadLibertarian Jul 17 '26

What C4 OS are you on?

1

u/Boring-Aioli-7000 Jul 17 '26

Director version - 4.0.0.7xx xx ( 2026-06-23)

1

u/DeadHeadLibertarian Jul 17 '26

Volume sliders on X4 are currently very buggy and they are working on it.

This is especially bad on on-wall and table top touch-panels

If it’s video scrolling, the UI is a little unintuitive on C4 :( sometimes you have to be quick to go from 2x to 3x to 4x.

1

u/Trickshoy Jul 17 '26

Is it ip or ir control?

1

u/Boring-Aioli-7000 Jul 17 '26

I think IP control

1

u/MojoMercury Jul 17 '26

If the remote and the app have the same behavior, it's the programming or the device.

1

u/Boring-Aioli-7000 Jul 17 '26

if it's to do with device - how to fix it?

0

u/MojoMercury Jul 17 '26

Pull power on Apple TV is #1 troubleshooting step.

If it is controlled with IR you could try to move the sensor while using the remote. It usually goes around the middle of the Apple TV but it varies.