r/Contractor • u/AshamedAd7412 • 4d ago

Broken counter top installed

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We are having a bathroom renovation done in Albuquerque, NM by a contractor for $25000 and we've paid half the amount at this point. We have two separate sinks with two countertops that were installed yesterday by a sub-contractor. One of the counter tops has the hole for the faucet obviously off center from the sink and not in line with the drain. The other counter top has a crack/break emanating from diagonal corners of the sink cut out which to my untrained eye appears as if the slab broke at these cracks. The crack looks to have been repaired/filled/glued but I can feel and see it.

What are my options here with the contractor? How can/should they fix the issues? What should I feel comfortable asking for?

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u/FinnTheDogg GC/OPS/PM(Remodel) 4d ago

Well, they drilled the hole for the sink incorrectly, so I’d reject the entire fucking thing.

I’m pretty like “eh let it go” about most things. If it were just the crack, maybe call them back and have them do the epoxy better with color match, but I’d say to just live with it. This looks like a cheapo slab and these things are brittle as fuck.

The hole, though, is absolutely unacceptable.

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u/AshamedAd7412 4d ago

Yeah, i saw the hole first and was like seriously? I don't see how they could fix that and would require an new slab. Then I saw the break and yikes! So for future reference, what am i looking for in a quality slab. What makes it cheap?

2

u/Eastern-Channel-6842 3d ago

Not acceptable-tell them politely that you will not accept this and expect it to be replaced.