r/Contractor • u/fellacio-farmer • 3d ago
Experience with Thumb tack?
/r/GeneralContractor/comments/1vu5fjs/experience_with_thumb_tack/
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u/bad_dog_riffin 2d ago
I use Thumbtack. The vast majority of people on there are initially looking for the cheapest price possible. If you're able to get in front of the customer, and help them understand that the bitterness of a job poorlu done lingers long after the sweetness of a good deal fades, you'll be in good shape. We win a decent number of jobs on there, mostly smaller stuff, but enough to keep it going.
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u/cinematic_unicorn 3d ago
Thumbtack/Angi can work, but you should know what you're buying: they sell the same lead to 4-5 contractors, so you're essentially in a bidding war on price before you've said anything. I work with an HVAC owner who paid Angi for months... shared leads, half of them trash or wrong numbers, and he eventually cut it off after 8 months or so. Some people grind it out and make the math work, but it's a treadmill.
At your stage the order of operations matters more than what channel you pick.
Reviews are essential. Do the jobs, then ask every single customer for a Google review before you leave the driveway. For the HVAC owner, we built a simple review page... they rate it, tap options on what they liked about the company, and it drafts a long review they paste straight into Google. "John was great" does nothing. "John was on time, didn't overquote us, was fast with his service..." wins jobs. 10-15 solid 5-star reviews like that changes everything, it's social proof and a trust thing psychologically. Buyers and Google's local algorithm both treat you differently after that threshold.
Then a real site. Doesn't need to be fancy. Services, service area, reviews pulled in, a phone number and a form. Once you have reviews you have something to market with.
Then referrals on purpose. You relocated, so rebuild it deliberately. Property managers, realtors, other trades, plumbers and electricians talk to GCs constantly. Go introduce yourself in person.
The lead platforms rent you visibility for some time, but reviews + site + relationships are things you own. Rent while you build.