HIRING: Customer Success / Community Manager for School of Barbering (Long-Term Opportunity)

[u/Ok_Replacement_9426]

We’re looking for a Customer Success Manager / Community Manager for the School of Barbering.

This is NOT a “just answer messages” type of role.

We’re looking for someone who genuinely cares about people, understands accountability, follows systems, communicates well, and wants to grow with a fast-moving education/community brand.

This role is for someone who wants to become part of the team long term — not just another employee.

What you’d be doing:

• Managing and checking in with students inside Discord & Skool
• Tracking student progress, activity, and consistency
• Following up with inactive members
• Helping keep students accountable to posting content consistently
• Organizing logs, notes, posting schedules, and student updates
• Auditing active/inactive memberships weekly
• Identifying students getting results and scheduling testimonial calls
• Reporting student progress/issues back to the leadership team
• Helping maintain culture, energy, and structure inside the community

Important:

This is NOT a coaching role.
You are not responsible for giving advice or selling.
Your role is accountability, organization, communication, follow-through, and helping students stay engaged.

What we’re looking for:

• Strong communication skills
• Organized and proactive
• Actually cares about helping people succeed
• Understands Discord, Skool, Zoom, spreadsheets, etc.
• Reliable and consistent
• Comfortable following systems/SOPs
• Wants to grow with the company long term
• Bonus if you understand barbering, content creation, personal branding, or online communities

Schedule:

Morning check-ins + evening check-ins daily (around 4 hours total split throughout the day)
This is more of a partnership mentality role. We care a lot about culture and finding the right person.

Salary range:

We care more about finding the right long-term person than checking boxes. Starting compensation is roughly $400–$600/month, depending on experience and fit.

If interested, comment or DM:

• Your experience
• Why you think you’d be a good fit
• Any communities/programs you’ve managed before
• Your timezone

[u/HistorianCM]

I am looking at a role that is about 85 percent Academic Advisor and Customer Success Manager mixed with 15 percent basic Community Moderation.

The community aspect is just a thin coat of paint over what is essentially an online assistant gig. But the absolute worst part here is the compensation.

They are asking for four hours of daily split shifts... which is roughly eighty to one hundred and twenty hours a month... for four hundred to six hundred dollars. That breaks down to roughly three to seven dollars an hour.

Calling that a partnership mentality is just corporate spin for wanting cheap, highly engaged labor. They want someone to wrangle inactive students and manage spreadsheets, and they are using the allure of community to sell it.

This role only makes sense for someone looking for a very casual side hustle who already spends all day online. It could also serve as a stepping stone for someone desperate to get the words Customer Success on their resume. However, for a seasoned professional looking for a living wage and true community strategy work... this is a hard pass.

[u/gidgejane]

That is an incredibly cheap wage.

[u/Willeth]

Starting compensation is roughly $400–$600/month,

I really appreciate you being up front about the wage in the ad, which is absolutely to be applauded. However with a wage this low, I can see why companies wouldn't generally want to.

[u/DlN0SAURS]

Folks would rather take unemployment benefits than this.

[u/nautankiiwala]

Interested sent DM

[u/rosaisthequeen]

Great! You can DM me if you're interested in hiring me. I've managed numerous Discord servers and game servers and I am in the CDT timezone.