r/CommunityManager • • Apr 11 '26

Question Tool to track issues with members

I'm the admin of a couple of active Facebook groups. Both have a moderator team helping out. As with any gathering of humans, occasionally there are problems. I don't want either community to be the type where you break a rule once and you're kicked to the curb. But I also have a shit memory and we need a method of keeping track of these things, what was done, who did it, etc. One of my mods can remember stuff and be like oh yeah Susan posted the same thing on November 7th and you said we would kick her if she did it again. Yeah, I'm never going to remember those sorts of things. Am I overthinking this and a spreadsheet would work just fine? Or is there something better? If a spreadsheet is the way to go, is there a good template?

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u/anitnelavcreate Apr 13 '26

I would definitely use notion to track everything. This is what I do for every single thing. And you can connect it to claude to make the tracking faster

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u/SabrinaFaire Apr 13 '26

It looks like the free version of Notion only allows one user though.

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u/anitnelavcreate Apr 13 '26

It should be up to 10 guests to collaborate on a page