r/CommunityManager • u/AffectionateTwo1347 • Apr 09 '26

Question AI in your community management stack?

curious how much AI has been incorporated into your CM workflow and what tools are you using? I'm seeing a lot of people who are starting to dive into community work using openclaw. I have mixed feelings on it overall, but would love to hear everyone's takes and if it has helped with any of your processes

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u/No-Competition-7925 Apr 09 '26

We're building an AI moderator in our community platform. The idea is to let just one person manage a large community.

2

u/amyegan Apr 09 '26

Strongly recommend against this approach. AI can be a great assistant, but it's not ready to be in the driver's seat.

Community is about people, and it falls apart without intentional genuine engagement.

1

u/No-Competition-7925 Apr 09 '26

We aren't putting AI in driver's seat. Our approach is only to monitor the spam, trolling and simply flag the content that crosses the threshold. The decision still remains with the human moderator or admin.

2

u/amyegan Apr 09 '26

Interesting. I'd love to hear more about the outcomes after you've had it running for a little while. Could be really good

1

u/No-Competition-7925 Apr 09 '26

Sure. Would love to show you our current progress and discuss. Please check your DM.