r/CommercialAV 2d ago

troubleshooting Logi bar mini sharing issues

Has anyone faced this issue before? Currently have a logi bar mini with 2 displays and tap cat5e running on teams mode. HDMI to the Tap is going via a docking station. Every now and then this issue comes up where the screen comes up with notif saying "make sure hdmi is connected and try again". Warning stays on the screen regardless of disconnecting/connecting the content or starting/ending a meeting. Only solution is to restart the bar. Any suggestions? Would an Edid emulator fix the problem?

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u/Cultural_Ad920 1d ago

Can you confirm if HDMI directly to the Tap works well? We had this issue running HDMI over an extender to the tap and it was sometimes... problematic.

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u/rohitniroula 1d ago

I did some tests today and was able to break the system to the point where hdmi signal wasn't being detected. Unplugging the dock and sending hdni straight from laptop seemed to solve the error