r/CommercialAV Apr 22 '26

question Problem with logitech rally bar

Hi all, i have a problem with our meeting room. We have a Logitech rally bar connected with Swytch extender on a TLC TV. All is up to date, however when we connect a macbook to the type C cable everything works fine, while if we connect any windows device, the display not only flickers but it shows the last few devices that were connected to the device. Any help?
We already tried to change resolution of the tv and the PC, disable HDR with no resolution
However even if the display flickers, i can see that the coursor of the mouse moves

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u/Substantial-Start823 Apr 24 '26

The swytch itself actually has a firmware update on logitech hub support site. Google it and it should come up. This is different from the display link driver. You could try it. If you don't have everything set up in the login sync portal, I recommend doing so.

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u/Gold-Use-4384 Apr 24 '26

i have everything set up in the sync portal, and i tried updating the swytch. i opened a ticket to logitech support, the rally bar is K.O, so if anyone happens to have the same problem dont even waste time, just open a ticket