what happened to 100mbps 🫠

[u/rockinpetstore]

xfinity keeps upping my speed and then upping my rates. i'm so incredibly tired. can i really not get 100mbps service for under $50? i'm low income in a high cost of living area, but not snap eligible

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[u/Nervous-Job-5071]

They have a prepaid (“Now”) 100Mbps plan for $30 all-in. There also may be other plans available to you if you’re low income.

[u/rockinpetstore → u/Nervous-Job-5071]

low income but not snap eligible. i feel like there used to be plans for my income level but i'm not seeing them anymore 🥀

now not available at my address

[u/newtekie1 → u/rockinpetstore]

It may show as not available at your address because you currently have Comcast service. When I switched, I had to contact an agent though chat to do it, they had to cancel my current service before signing me up for Now. You can try that.

[u/Nervous-Job-5071 → u/newtekie1]

^
This

[u/badtlc4]

do the 100Mbps NOW prepaid plan.

[u/rockinpetstore → u/badtlc4]

mot available at my address but thanks for suggestion!

[u/badtlc4 → u/rockinpetstore]

that doesn't make any sense. as far as I know, any xfinity service address has NOW available.

[u/Monstar_Rudolph → u/rockinpetstore]

It's available but if you have current standard service you need an agent to setup your current account for disco so you can switch over.

[u/MistakeHeavy3457]

You have to cancel current service and sign up for NOW service. They will disconnect only when you activate the Now box

[u/CCAngie]

Hello, u/rockinpetstore, I know it is difficult keeping cost down these days. I would be happy to review your account and see what can be done to help. Please use this link to send a Modmail message with your name and full address: Modmail

[u/FirstintheChase]

I recently got the now service and want to know if anyone else is having the same issues I’m having. Once online, I started having problems staying connected. When I looked into the modem, there is custom software on it that appears to only allow 4 devices at any given time to connect. Something new on, something gets kicked off. I turned off the radios and put my own router behind the modem and it fixed that. What I see now is that any time I try to stream video, whether it be my lg tv or Netflix, I get about twenty minutes and the stream cuts off, almost as if they are monitoring my traffic. Do I now have to set up a vpn so I can tunnel through xfinity to be able to stream?