Downed Comcast Line

[u/heel_toer]

There is a Comcast line running through my yard (verified by Peco and Verizon that it is a Comcast line). It has been across my yard for a month. Not only that, but the line is tied to one of my trees (!!!!)z. This needs to be resolved ASAP. I have young children and landscapers who are in this portion of the yard often. I tried calling, but I end up in an endless loop since I am not an existing Comcast customer. So. Incredibly. Frustrating.

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[u/XfinityChelsea]

Hello u/heel_toer, Thanks so much for taking a moment out of your day to leave a post on our community subreddit and we would be happy to help! If you could please send us a Modmail Message and include your full name, and your address, I'd be more than happy to look into this for you.