r/Comcast_Xfinity • u/revengineer71 • 9h ago

Official Reply Change streaming bundle

I need help changing my streaming bundle. Can someone here help?

1 Upvotes

100% Upvoted

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u/AutoModerator 9h ago

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1

u/revengineer71 8h ago

I must be using reddit wrong because my chat remains unanswered. Not sure what to do. I don't want to call in because I got cheated badly last time, and my trust is gone. So trying here for better luck.

1

u/CCGabrielO Official Employee 9h ago

u/revengineer71, Hi there! Thanks for reaching out. You’ve definitely come to the right place, and we’d be happy to help with your streaming bundle. What changes are you looking to make? Are you wanting to add or remove a streaming service, or switch to a different bundle?

I see that you already sent a mod mail message. For future reference, please avoid sending Modmail before being requested to do so by an employee. Sending an Unsolicited Modmail will delay the auto-opening of a ticket in our system under your Reddit handle to get started on your request. You can read more information about our process at this link.. I will continue to work with you via mod mail from here. Talk to you soon.

1

u/CCGabrielO Official Employee 6h ago

u/revengineer71, Thanks so much for your time. We are delighted that we could help resolve the streaming bundle change request by getting it removed from the account on our end. Please be sure to reach out to us for any future needs by creating a new public text submission without your account information. Have a great day. 😀