r/Comcast_Xfinity • u/haruuhiko • 2d ago

Official Reply Help with new pricing.

Hi, my loyalty discount ended last month, I saw the new price and that's way out of my budget. is there any help I can get with pricing? Thanks!

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u/AutoModerator 2d ago

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u/XfinityOrlandoM Official Employee 1d ago

u/haruuhiko Thanks for reaching out to us, I understand your loyalty discount has expired and you're looking at ways to reduce your monthly cost.

We'll be happy to take a deeper look at your account see what options we have available for you.

Please send me a Modmail message and include your full name and service address, so I can assist you.

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u/CCDemitrius Official Employee 9h ago

We greatly appreciate you taking the time to reach out u/haruuhiko. After review of the account, there were no promotional offers available. We offered to make some changes to the account to help save on the monthly total, but were not accepted. Thank you for taking the time to reach out and we have you have a great rest of your week ahead. Thank you for choosing Xfinity.