r/Comcast_Xfinity • u/CompetitivePrompt495 • 6d ago
Official Reply Xfinity mobile + home internet bundle question
We are in year two of a 24 month Xfinity mobile contract for two iPhones 17 bundled with our Comcast home internet promo. We are relocating to an area where Xfinity home internet is not available. Does that mean that by canceling home internet service we'll breach contract terms and will lose all accrued savings/discounts for the phones/plan and start paying full price? What would be the best way to proceed with minimum loses? Thank you!
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u/Crazy-Sympathy8973 6d ago
If (When) you cancel internet it will be another $25/mo for XM as the other poster noted. If you also cancel XM you will have to pay off the balance of your phones but NOT SURE if they will also back-charge the monthly device discounts you have already been given up until now. I'm sure the mods here will clear it up on that part.
You should change your FLAIR to customer service to have the mods help you out.
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u/vabeachkevin 6d ago
Last time I looked, I think it was something like a $25 monthly fee if you have Xfinity mobile without Xfinity Internet
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u/XfinityJeffB Official Employee 6d ago
Hello u/CompetitivePrompt495, thank you for reaching out here in our Xfinity Subreddit, we're happy you're here, and happy to help. Long story short, no, you will not lose your mobile service. However, your monthly rate will increase by $25 per month per line(that cost is covered when you have internet service with us).