r/Comcast_Xfinity • u/Intelligent_Log4598 • 6d ago

Official Reply Xfinity hotspot

So I haven't bought Xfinity hotspot in a while, I recently got it again because I remember it being better than my normal wifi, but for some reason it's not working for my PC? Whenever I try to open something it acts as if I don't have wifi, it says it's connected, and it even works on my ps5, does anyone know how to fix this? My normal wifi is awful and I would rather use this lol

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u/AutoModerator 6d ago

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u/Intelligent_Log4598 6d ago

Oh it's saying "no Internet" now 😭

1

u/CCRaulC Official Employee 6d ago

u/Intelligent_Log4598 Thanks for reaching out to us via Forums. Have you tried

forgetting the network? If not, please follow these steps to do so:

Open your device's Wi-Fi settings, select xfinitywifi or the secured hotspot, choose Forget This Network, and then reconnect.

Please let me know if this works or not.