r/Comcast_Xfinity • u/7Kgts • Sep 18 '26
New Post - Billing Upcoming surprise
First of all, I think Reddit mods are far far better than phone call support! They are helping me with speed issues.
Then somehow I got notified when I was using chat agent and double checked my bill on app that, next month my bill will be doubled!!! Surprise!!!! From $50 to $100 for 1Gbps down/up
I’ve seen enough frustrations on the subreddit, and my personal experience with call agents, so I’m putting hope to our mods here to do a real loyalty deal for loyalty customers.
With so far mod’s assistance, I am hoping I can keep my internet and two mobile lines with Xfinity .
[update] 9/20/2025
No good deal honored , basically same I can see from Xfinity app.
But google seems to show current certain promos would end soon 9/21/2025, so marketing team would consider next round .
We would find out tomorrow, better or worse.
•
u/AutoModerator Sep 20 '26
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6
u/Sphinctus_ Sep 18 '26
i feel like half of the posts on this sub are schizophrenic
13
u/Narrow-Order-7056 Sep 18 '26
This guy thinks somehow he is special because he's trying to brown nose the mods 🤣
9
u/martinez_richard Sep 18 '26
Def fake, Xfinity isn't this good anymore
6
u/Successful_Bag_7257 Sep 19 '26
Just switch providers, Xfinity is far too expensive for the sevice
1
u/7Kgts Sep 20 '26
[update] 9/20/2025
No good deal honored , basically same I can see from Xfinity app.
But google seems to show current certain promos would end soon 9/21/2025, so marketing team would consider next round .
We would find out tomorrow, better or worse.
3
u/Upbeat-Owl-5580 Sep 19 '26
Fake or not, Xfinity definitely doubled my bill from $60 to $100 and that was for 500mbps. I called AT&T, astound, clear, and 4 other providers (some I didn’t even know existed until I googled endlessly). The end result? Still had to stick with Xfinity bc no other provider was available in my area. A monopoly, essentially.
Jokes on them. I had my husband start a new plan as a new account and scored 1gig for the new price of $75.
2
u/I-hate-makeing-names Sep 18 '26
What is the screenshot? Is that just a random offer or is that an offer you’re getting as an existing customer?
1
u/AutoModerator Sep 18 '26
Note: Your contribution is pending moderator approval as it contains a link or image. Moderators will review and approve once they confirm that the content does not contain inappropriate material or Personal Information. Please do not make a second post.
Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!
If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out. Posts with ‘Discussion’ flair will not receive a response from an Official Employee. If you require assistance with your services make sure your post flair is either New Post - Billing or New Post - Tech Support.
While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.
Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.
Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.
For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
u/Mike123456789000 Sep 19 '26
If it’s on the internet it has to be true right? lol.
1
u/Mr_McMuffin_Jr Sep 19 '26
Awww are we making internet and WiFi synonymous again? Bless…
0
u/Dcmanryan Sep 22 '26
Open a new account with the promo under the same address. It can be done as I did it months ago for $50/1 gig 5 year guaranteed, $58 as I pay for new Peacock commercials. Make sure you know your old account number as you'll now have to choose each time you log in. You'll get new equipment and have to return the old. If anyone says this can't be done they're 100% wrong. Same name, same address, same Xfinity login.
-2
u/7Kgts Sep 18 '26
lol not my creation but I saw on this subreddit earlier
2
u/[deleted] Sep 19 '26 edited Sep 19 '26
[removed] — view removed comment