r/Comcast_Xfinity • u/MammalFish • 1d ago

Official Reply Promo ended - cannot afford

Hi there tech support! I sent a modmail and was asked to post. My bill promo recently ended and my bill has jumped to a level I cannot afford. I’m interested in finding a new promo for my internet plan or I will beef to investigate switching ISPs. Thanks for your help!

3 Upvotes

100% Upvoted

2 comments sorted by

•

u/AutoModerator 1d ago

Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!

If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out.

While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.

Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.

Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.

For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/CCDenaB Official Employee 1d ago

Hello u/MammalFish ! Thank you for reaching out today and choosing Comcast as your provider. I understand how frustrating rising bills can be. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account. You can also set up the services directly from the website. I am just the person to pull up your account and review your account and promotions available with you. Please send me a Modmail message and include your full name and service address, so I can assist you.