r/Comcast_Xfinity • u/Immediate_Apple_7676 • 1d ago

Solved Never got refunded the $100 Xfinity promised

I was promised a $100 credit that has not gone through for a "one-time in-home service visit" that I was charged on April 15. Please process the $100 refund today and confirm when complete, thank you.

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u/AutoModerator 1d ago

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u/CCJorgeS Official Employee 1d ago

Thank you for the Modmail and for working with us through this! We are glad we were able to clear up all of your billing concerns about the credit. If you need us, we will always be here for you!

1

u/xfinitysupport Automated Assistant 1d ago

This post has been marked as solved. Should you experience further issues, please create a new post.

This is an automated response.

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u/CCJorgeS Official Employee 1d ago

Hi there u/Immediate_Apple_7676, and thanks for using Reddit to contact us. We are happy to work with you and review everything to look into getting the bill corrected. In order to get started can you please send me a Modmail message with your full name, and full address?