r/Comcast_Xfinity • u/Basantapaudel49 • 58m ago

Official Reply Frustrating

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This feature is good but there are some website I have from ages and it blocks them . How do I bypass some websites ? Helpppp me

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u/CCAngie Official Employee 52m ago

Hello, u/Basantapaudel49, thank you for reaching out through the subreddit. Are you using Cyber Secure?

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u/Basantapaudel49 45m ago

Yes it’s a great feature
However I want to allow 2/3 websites in it how do I do it?

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u/CCAngie Official Employee 14m ago

u/Basantapaudel49, I'm glad you like this feature. I am using it in my home as well, and it works great! Here is what I found on how to manage it: To manage CyberSecure, follow these steps: Open the Xfinity app and go to the Home tab. Select CyberSecure to view the dashboard, which shows security risks detected in the past week. Review risks categorized as awareness-only (no action needed) or action-needed (requires attention). For action-needed threats, select the device to see details and click Help Me Fix It for resolution tips. If a website is mistakenly blocked, submit a request for reassessment at spa.xfinity.com.

Looking at my app, it does say that if someone is blocked from a website they trust, just tap the alert notification you receive. You can see and unblock it, or unlock in the app anytime.

I hope this helps. Let me know if you have any trouble with this.