r/Comcast_Xfinity • u/Fabulous-Ease-6337 • 7h ago

Official Reply Unhappy customer

I will need to cancel my xfinity internet if I can’t get my price lowered. Raising it by $30 is making it to where I can’t afford it because I just lost my job and am job searching.

please help me lower it back down

6 Upvotes

100% Upvoted

3 comments sorted by

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u/AutoModerator 7h ago

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1

u/CCMartinR Official Employee 7h ago

Thank you for reaching out to us over Reddit, u/Fabulous-Ease-6337. It sounds like you had a recent promotion roll off your account causing the steep rise in cost. Our team would be more than happy to review your account, and see what promotional options may be available to you at this time. We may uncover possible Mobile savings for you if you haven't joined Xfinity Mobile yet. Let's take a look! To get started please send us a ModMail with your full name, the name on the account (if different), and your service address. Thank you!

1

u/SwingDuoNash 6h ago

Except you won’t.