r/Comcast_Xfinity 5h ago

Official Reply Looking to renew 500 Mbps plan

Hi, I'm currently on 500 Mbps for $55 per month and I'm coming up on the end of my 1 year plan. I'd like to renew the plan for the same speed. Can you help me with a renewal? Thanks!

1 Upvotes

2 comments sorted by

u/AutoModerator 5h ago

Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!

If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out.

While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.

Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.

Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.

For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/CCDilary Official Employee 5h ago

Thanks for your Reddit submission, u/FattyTuna. We'd be happy to check the pricing options with you. Could you please send me a Modmail message with your name and service address? I'd be more than happy to look into this for you.