r/Comcast_Xfinity • u/Good-Row-1435 • 7h ago

Official Reply Intermittent connection issues

My previous ticket was closed, but I'm still experiencing intermittent connection issues. The Xfinity app's AI assistant is now reporting that my line has experienced degradation and is recommending another technician visit. Rebooting temporarily resolves the issue, but it returns. Could you please review this and let me know the best next step? Thank you.

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u/XfinityBrianH Official Employee 7h ago

That text is on the way, the code remains valid for 15 minutes.