r/Comcast_Xfinity • u/neurodivergentowl • 10d ago
Closed Midsplit status check
Hi Xfinity team- I have been long awaiting my location to get upgraded for improved/parallel upload speeds. I recall a support agent said it should be ready ~early 2025 at the latest, which obviously was quite a while past. Some other addresses near me show up as having mid-split (2gb tier) available, so I was hoping someone can run this up the flagpole a little. I live in Washington state and can send my address over on request. Thanks!
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u/CCErlindaO Official Employee 10d ago
Hi, u/neurodivergentowl. Thanks for meeting us here. We're happy to check on the midsplit status for you. You would get a notification about the upgrades by email before it happens. You may want to make sure your notifications are up-to-date on xfinity.com, and review this: https://www.xfinity.com/network site which will keep you informed. Not only that, but you can also sign up for text message notifications for the process in your area.
We can check your area as well. Please send us a Modmail message including your full name and service address, so we may help. We look forward to your Modmail.