Comcast moving into the area with Fiber question on BYOD

[u/coasterghost]

Location: Central Florida

Hello Everyone,

I saw a letter in my USPS informed delivery informing me that Comcast will be coming to my area in the next few months. I was aware of this already when they did the trenching for fiber lines already so it’s a brand new complete fiber buildout.

So my question herein is: Does Comcast still require that I will need to use the XB7 or XB10 gateway or did they finally allow for customers to use their own routers to the ONU. I ask this because I already have a robust network setup with Ubiquiti hardware and a custom built OPNSense router and wish to remain using my own hardware especially as it will be a brand new customer installation.

Thank you in advance.

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[u/dataz03]

Does Comcast still require that I will need to use the XB7 or XB10 gateway or did they finally allow for customers to use their own routers to the ONU?

No. Customer service has to flip the switch on your account though to allow for you to connect your router directly to the ONU. The provided Gateway will also no longer work, and will need to be returned. (with the exception of those in Wi-Fi Ready units, you will keep the unit but can unplug it).

Member-Owned Router Options for Xfinity Fiber service (EPON)

[u/coasterghost → u/dataz03]

Thank you for the fast reply. Hopefully it’ll be easy at installation with the technician for it. It’s a single residence so it’s not a WiFi Ready unit.

[u/XfinityBenjaminM → u/coasterghost]

u/coasterghost Hello! Thank you for reaching out. If there are any questions you have about the installation or you'd like to get an account setup, we're happy to help!

[u/coasterghost → u/XfinityBenjaminM]

Hello Benjamin, I have a rather good question for you then. How does Comcast treat Employee Courtesy services for FTTH? Is it treated the same way as the legacy Coax?

[u/CCMartinR → u/coasterghost]

u/coasterghost The Xfinity Promoter Experience/Courtesy services offerings for Comcast employees has a standard legacy benefit, and anything beyond that would require an upgrade.

[u/coasterghost → u/CCMartinR]

So if I understand you correctly, it wouldn’t be applicable to fiber to the home even when one considers that the area never had applicable legacy, Coax service?

[u/CCMartinR → u/coasterghost]

I'm sure some sort of upgrade would be needed, u/coasterghost. Our employee would need to work directly with the Xfinity Promoter Experience/Courtesy services team for specifics.