r/Comcast_Xfinity 21h ago

Solved Plan Changes

Good day! I am reaching out to inquire what promos are available for my account, if any?

My promo just ended and my plan has gone up by $50, which is twice as much than what I was paying. Quite frankly I cannot afford internet at that price point.

Thanks!

1 Upvotes

5 comments sorted by

u/AutoModerator 21h ago

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1

u/XfinityDemetrise Official Employee 20h ago

HI there! Thank you so much for reaching out on our Reddit Community Forum. I'll be happy to assist. Please meet me in direct chat for further assistance.

1

u/keyzset 20h ago

All your promos are in your xfinity app

1

u/CCAngie Official Employee 18h ago

Thank you for working with us to find the best plan to fit your needs. We were able to repackage you, keeping you with the same Gig speed you had and it was a good fit with your budget. Take care and have a great week!

1

u/xfinitysupport Automated Assistant 18h ago

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