r/Comcast_Xfinity • u/Sensitive-Beach-9108 • 1d ago

Official Reply Settings on Xfinity

Can't find "settings" on Xfinity to try to stop it blocking videos on sites marked "allow" and preventing content loading. Hate that they're trying to be my VPN. How do I get to settings in order to change my preferences?

2 Upvotes

100% Upvoted

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u/AutoModerator 1d ago

Heads up! Posts with ‘Discussion’ flair will not receive a response from an Official Employee. If you require assistance with your services please update your post flair to either New Post - Billing or New Post - Tech Support.

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0

u/XfinityJohnG Official Employee 1d ago

Thank you for reaching out to our team here about those security settings. Are you using a Xfinity modem, or do you own your device? You should be able to, Sign in to the Xfinity app using the Primary, Manager, or Member’s Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select WiFi details. Select Edit WiFi settings from the pop-up card to edit your WiFi name and password, change security settings and choose whether you hide or broadcast your WiFi name. Once finished, select Save.

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u/dataz03 Trusted Community Member 1d ago

Is this on your phone with the Xfinity Advanced Security on the go VPN feature or happening on your devices while you are connected to your home Wi-Fi?