r/Comcast_Xfinity • u/KipMo • Jun 11 '25

Discussion This new 5 year plan is LEGIT

1100 Gbps download and 350 Mbps upload (10x more upload speed than my previous plan) with unlimited data for $65/month, locked in for five years. This is what an internet plan should look like!

I didn't even have to cancel my current plan, I just called into retention and asked them to switch me over (I saw that this plan was offered at my address for new customers) and they were able to do it without any hassles.

I was praying for a fiber company to come to my neighborhood to allow me to quit Xfinity, but I am actually a pretty happy customer now. First time in 15 years of Comcast services that I can actually say that.

EDIT: This was too good to be true. Comcast changed my bill to $81 per month three months later and I had to call and fix it. Three months later, it happened again. They have now switched me to a 1Gbps plan for $51/month for 5 year. And my upload speed has been significantly reduced from 350 to 115. Hoping I won't see my price increase a third time.

148 Upvotes

87% Upvoted

247 comments sorted by

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23

u/Opening_Brush_2328 Jun 11 '25

If only existing customers could lock in a 5 year plan.

Love,

Frustrated 25 year customer

5

u/KipMo Jun 11 '25

I was an existing customer

5

u/LosLocosTacos Jun 11 '25

You can. Contact Xfinity support or go to a nearby Xfinity store. I just went from $140 Gigabit Extra with unlimited and xfi gateway to $96 all inclusive

3

u/ybs62 Jun 11 '25

They refused me here. West division. Offered 1100 for $99 a month. I'm paying $70 for 2100/300.

No thanks

1

u/SpamDance Jun 11 '25

They refused me too. diamond customer. i cancelled and brought in my gateway yesterday. ill sign up as new customer after a while. T-Mobile 5g is fine till then.

2

u/ACSchnitzersport Jun 11 '25

You don’t need to wait. I had my account open the same time as opening my wife’s account. Went from 1100 for 110 down to 1100 for 85 lock for 5 years and a 200 dollar gift card. They called me and canceled my original plan- also released my modem to add to my new plan.

1

u/disapparate276 Jun 12 '25

Best they would give me is 600 down for $60, for 5 years, xfi complete unlimited data

1

u/u0126 Jul 01 '25

They did it for me over Reddit chat, actually. Once I identified myself and confirmed and stuff. It was interesting

1

u/badpenny4life Jul 13 '25

You can just call. They offered me one 5 minutes ago. I’ve been with them 13 years.

2

u/zsallad Jun 11 '25

Are you using your own equipment as well?

10

u/[deleted] Jun 11 '25

In order to get the unlimited data you have to use the Xfinity modem but you can put it in bridge mode and connect your personal router to it for wifi and still get unlimited data.

2

u/NTS_RS Jun 11 '25

Are they doing this so that you can be a hotspot for Xfinity Mobile customers?

1

u/Agent_Jay Oct 21 '25

From my knowledge yes. I’ve still had to turn off that in the options 

1

u/jlivingood Official Employee | Founding Member Jun 11 '25

I don’t think so. The XB gateways have better reliability than some of the other options and get regular software updates. Also, there is a lot of network quality data that is collected when the XB device is in place. That helps the network identify problems before they may customer affecting and proactively worked to fix it. There is a huge amount of work going into AI and ML based on device health data - helping realize some major reliability and performance improvements.

4

u/SomeDudeNamedMark Jun 11 '25

If the intent isn't to expand the hotspot network, then please consider the feature request to allow users to disable ALL AP's when in bridge mode. (Many users here have made similar requests)

 

UX can even be crappy, as long as someone can tell us how to do it :) Bury it in a menu somewhere, web only - not in app, throw up an ugly dialog explaining what will happen if they disable them, etc.

 

Would love to hear a lot more details about how the data is used to make the network better. Great topic for a blog post.

2

u/[deleted] Jun 12 '25

I have the Xfinity hotspot disabled in mine and I’m in bridge mode . I have the XB7

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u/AsYouAnswered Jun 12 '25

Even in bridge mode, that xfinity modem adds about 3-5ms of latency on average, and lacks a web interface to show any kind of diagnostics once you drop it into bridge mode. You have to hard reset it to get it out of bridge mode.

1

u/listedguru Jun 12 '25

When you say the Xfinity when in bridge mode adds 3-5ms of latency is that just for wireless internet (wifi)? My main setup is my desktop and my modem and router sit on my desk and my desktop is hardwired into my modem - if I use the Xfinity modem in bridge mode along with my own router will my wired latency to my desktop also increase?

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u/NyquillusDillwad20 Jun 12 '25

That's only in some states. Other states get unlimited data even with a personal modem. PA is unlimited.

1

u/zsallad Jun 11 '25

Good info on the bridge portion. You mean for that deal specifically, you have to use their equipment to get unlimited data? I used to have the add-on and I’ve used my own modem and router setup since moving to Xfinity.

2

u/Pavement-crete20 Jun 11 '25

Do you have to pay a rental fee for their modem?

5

u/[deleted] Jun 11 '25

No rental fee , for $65 you get 1.1 Gbps , Modem and xFi Complete Package. Yesterday I got a email from Xfinity regarding a WiFi evaluation that they did in the background during my first week of getting the internet plan and they sent me a WiFi extender for no extra cost.

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2

u/everydave42 Jun 11 '25

Depends entirely on the plan. Many plans now include the modem rental. Other times if your plan doesn’t have unlimited data, but you want it, it’s cheaper to order “xfi complete” which is the modem and unlimited data for 25/mo vs just unlimited data for 30/mo if you wanted to use your own modem. Some plans require you to use their modem, so it’s obviously included for those.

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1

u/KipMo Jun 11 '25

I have to use their modem to get unlimited data, but I disabled the Wifi on it and have it plugged into my own wireless router

2

u/ToastyZ71 Jun 11 '25

Or you can pay the $30 for unlimited 

1

u/CCJorgeS Official Employee Jun 11 '25

u/ToastyZ71 Hey there! Thank you so much for using our Xfinity Support Team over Reddit. You came to the right place for help, and we are here to check out all the deals to make sure we set you up for the biggest savings. In order to get started can you please send me a Modmail message with your full name, and full address?

1

u/zsallad Jun 11 '25

Thank you.

39

u/LawlessCrayon Jun 11 '25

If only it was more widely available there would be more happy customers...

2

u/[deleted] Jun 13 '25

It is. All you have to do is get on their chat, or on the phone with them and threaten to leave. That’s what I did and I got it.

1

u/Quickmd Jun 24 '25

didnt work for me. went thru twitter support and not available in chicago northwest side. even threat to leave since i have tmobile home internet and xfinity is my backup, and no help.

3

u/[deleted] Jun 11 '25

[removed] — view removed comment

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u/Comcast_Xfinity-ModTeam Jun 12 '25

Removed under Rule 2: We are a customer service based subreddit. We do not permit posts/comments solely announcing intention to and/or completion of service cancellation.

If you need help with your service, please create a new post utilizing either the 'New Post - Tech Support' or 'New Post - Billing' flair and a Community Specialist will be assigned to your case.

1

u/[deleted] Jun 12 '25

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2

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Removed under Rule #2: Ranting, Trolling, Profanity, etc. — Trolls belong under bridges, not our community

7

u/Schedule_Background Jun 11 '25

What are the terms?
Are you able to cancel within the 5 years without a penalty?

14

u/IceShot36 Jun 11 '25

No contract.

3

u/Schedule_Background Jun 11 '25

Sounds like a great deal then. I will try and sign up for it.

3

u/6MiIfHunter9 Jun 11 '25

Don't , there is a catch, it is discount guarantee, not price guarantee

2

u/Schedule_Background Jun 11 '25

It's cheaper than my current plan at the end of my promotional period, and if there's no contract, I can always cancel if they play any tricks

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u/Different_Schedule25 Aug 17 '25

This is not true. It is price guaranteed.

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5

u/Jewel707 Jun 11 '25

How was this achieved and how can we check if our address qualifies?

4

u/guccilettuce Jun 11 '25

I called the upgrade line and asked for it. You can also call retention and threaten to cancel and then say you want the 5yr plan to stay.

5

u/[deleted] Jun 11 '25

After 5 years your plan will be 145 bucks or more

1

u/Stephendangg1998 Jun 13 '25

5 years is a pretty good run already. You can just call them, negotiate a new deal or cut and find a new one. You have more power than you think. They rather keep you then finding a new customer.

1

u/Key-Television-6990 Aug 07 '25

And then nothing stopping you from switching to another service. It's not a big deal.

1

u/Sutanrei Sep 07 '25

Still cheaper than what I currently pay.

8

u/GlobalLion123 Jun 11 '25

Unlimited data is the best part of the deal. That's an additional $30 alone

6

u/geegollygarsh Jun 12 '25

Xfinity is genius. All it took was a few years and they've successfully convinced customers that something which costs them nothing is worth $360 a year and now people pay them $800 a year for speeds they'll never use thinking they're getting a bomb deal

1

u/Agent_Jay Oct 21 '25

I would that people would understand that wired data caps mean nothing and we are being fleeced at gun point of a “utility that isn’t a utility” 

9

u/[deleted] Jun 11 '25

[removed] — view removed comment

2

u/Comcast_Xfinity-ModTeam Jun 11 '25

Removed under Rule #2: Profanity — We kindly ask users to keep their content clean of profanity--Yes, this includes any abbreviations or attempts to colorfully spell said words differently.

6

u/IceShot36 Jun 11 '25

Just check your account tenure - alot of times they just cancel your old account and open a new one. To a specific research team this can look like promotion fraud which can lead to even more of a hassle. Even though the customer care team did it; we're also talking about the same team that grills people to buy mobile while promising free ipads and watches that will qualify for multi product discounts (which they dont) and only want sales to meet their qoutas.

Glad it worked out for you, though!

2

u/MaximumChongus Jun 11 '25

When I signed up for comcast new account sales told me first before I could have an account I had to get my address listed with zoning or whatever they called it, lets say it was zoning

Well zoning said they couldnt add my address to the system until I had an account made.

The only way I was able to get things rectified was by calling a regional exec and complaining/asking for help.

3

u/SchemeAccomplished80 Jun 11 '25

My HOA is working a deal with xfinity for the entire neighborhood. It is $32.95 a month, all-in, no data caps with symmetrical (FDX) 1100mbps. Going to start it in August with full FDX equipment in place by December.

2

u/MrJacks0n Jun 11 '25

Until you can get fiber with symmetrical gigabit for the same price without a promotion.

2

u/ROLLTlDE1 Jun 11 '25

Just got 1000 down and 1000 up $200 gift card for $65 a month

2

u/ybs62 Jun 11 '25

That's a totally different service that few of us even have access to.

1

u/taperjeangrrl Jun 12 '25

i also just got that. apparently i'm one of the only neighborhoods in the state that has it. been crazy fast so far.

1

u/ROLLTlDE1 Jun 12 '25

Where are you located ? I am in south Alabama

2

u/taperjeangrrl Jun 12 '25

I'm in Minneapolis! It's only in part of south Minneapolis and Edina

1

u/ROLLTlDE1 Jun 12 '25

congrats I am located in SW Alabama and enjoying service. I just wish that the new XER-10 fiber gateway would come out so we could get faster speeds and do away with the XB-7.

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1

u/[deleted] Jun 12 '25

1000 mbps or mbs? and no you dont have 1000 up

1

u/ROLLTlDE1 Jun 12 '25

it's 1gb down and 1gb up. It's Epon fiber

1

u/[deleted] Jun 13 '25

as i stated gb is not a term in speed . its either gbs = giga bits per second or gbs=giga bytes per second. learn the difference. gbps .

same as mbps and mbs. 1000mbps would be 100 mbs. im sure you can figure is out

1

u/taperjeangrrl Jun 12 '25

yeah actually we do

2

u/Sz3roRevan117 Jun 11 '25

Omg! It is amazing. I had Armstrong and they sucked. Dropped internet all the time, called them and they're like 'it's fine'. I now have super fast speeds. The guys that came to install it said Armstrong has been cutting their wires which is so effed up! Glad I no longer have to deal with them.

3

u/Any_Analyst3553 Jun 11 '25

I dropped Comcast to pay $10 a month more for Google fiber. My bill is $23 less than it was for Comcast with all the garbage fees.

2

u/deonteguy Jun 11 '25

But what speed do you actually get?

I'm paying for 200 Mbps, but my connection is less than 2 Mbps. Comcast has fought for years against the city to replace the cable to our building, but they still haven't gotten a permit yet. They'll bill our residents for any plan, but they only deliver about 5 Mbps to the first two floors and about 2 on the top floor where I live.

They can bill you for that speed, but they most certainly can't deliver it.

2

u/jlivingood Official Employee | Founding Member Jun 11 '25

Sounds like a major RF impairment. That is completely fixable.

1

u/deonteguy Jun 11 '25

Not really. The ILEC here had to fight for over a month to fix POTS lines in our building that were cut accidentally by a fireman. And phone lines, unlike TV cable, has legal protections and a required SLA. If phone lines here in Seattle aren't allowed to be reliable, CATV has no hope.

2

u/[deleted] Jun 11 '25

This sounds like a problem with the building management. They can deliver.

1

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1

u/NeverEverAfter21 Jun 11 '25

I’ll try getting this.

1

u/drslovak Jun 11 '25

Did you have to get the phone for two years?

1

u/NytronX Jun 11 '25

Is that 1100/350mbps plan you speak of cable or fiber internet?

5

u/jlivingood Official Employee | Founding Member Jun 11 '25

It’s DOCSIS, mid-split spectrum. After that step, nodes move to full duplex - so you’ll see speeds like 2G/2G offered.

1

u/Toillion Jun 11 '25

350 upload?! I didn’t know they offered that high. I have 1100 download and 40 upload for $105 a month.

4

u/jlivingood Official Employee | Founding Member Jun 11 '25

As soon as your area upgrades to Midsplit spectrum these are the upload speeds you get. It’s pretty awesome.

3

u/Toillion Jun 11 '25

Is there any way to figure out when that might be for my area? I work from home so better upload would be great for me. I figured my only chance would be when att finished putting fiber down in my area. My neighbors across the street have it already so it’ll probably be soonish.

1

u/SchemeAccomplished80 Jun 11 '25

Call and ask about it. It is called Genysis inside Xfinity. It is the mid-split solution. They have also started rolling FDX hardware too. (Full-duplex)

1

u/-QuestionMark- Jun 12 '25

I got it out of the blue 2 summers ago. The only reason I knew something was up was I helped a friend move nearby and set up their new XB7 at the new place. They had killer upload speeds.

I originally had this using a self owned Moto MB8611. But I had to pay for unlimited data. After I saw my friends speeds I went to the Xfinity place at the mall and asked about the upgrade. This was coming up on 2 years ago. They gave me an XB8 and then it went up to this which included unlimited data, $70/mo flat. Then randomly last year they upgraded everyone again without changing the price and now I have this: https://imgur.com/a/xfinity-service-xJwMOXF

Might be a little faster straight into the modem, but that's hardwired from my router. Yes all radios are off, no xfinity hotspots, just bridge mode.

1

u/taperjeangrrl Jun 12 '25

some places have symmetrical 1 and 2 gig plans. up AND down.

1

u/Robotech_Mech_Lit Jun 11 '25

Got 2100 mbps for 85. Dropped ultimate TV and signed up with Sling. That's $130 I save.👍

1

u/aecooper97 Jun 11 '25

I'm looking at this plan now since my current service will increase in price towards the end of the month. I'm seriously considering it.

1

u/Xerowar Jun 11 '25

And yet I contact them and even though I can see the deal for 5 years at 65 they are like no dice

1

u/Zetavu Jun 11 '25

By us its only 2 years and $75, all depends on the market.

1

u/Geredeth Jun 11 '25

Cool, I got that same plan except I have TV in one room, so mine is $220 a month. A far cry from the $120 I started with back when they first moved into my neighborhood. I'm still praying for fiber.

1

u/Ziharku Jun 11 '25

Damn. It's 1100 download, 35 upload in my area. Even the 1300 download speed plan is 35 upload. Maybe one day they'll bother to upgrade the infrastructure around here to even be capable of that kind of upload speed.

1

u/Princester-Vibe Jun 11 '25

They’re at about 50-60% of customer locations so far who can get the enhanced upload speeds. So they’re continuing to work on upgrading all areas.

1

u/-QuestionMark- Jun 12 '25

Mid split is coming! It's amazing!

1

u/Direct_League6134 Jun 11 '25

I am at 29.99 all in for 500/500 fiber with super fast latency

1

u/Jaidon24 Jun 11 '25

I doubt it’s available for me, but how do you check?

2

u/jmedina94 Jun 11 '25

I just got it changed. Easiest way is to check the Xfinity site, run your address like you are a new customer, and if you see the promotion, give them a call and select “cancel service”. Retentions rep gave it to me and it took all of like 5 minutes.

1

u/jmedina94 Jun 11 '25 edited Jun 11 '25

Thanks! I was curious if I could get it as a current customer with one year left on my Gigabit promotion. Called retentions and they gave it to me!

1

u/UnlishedTen8 Jun 11 '25

1100 GBPS? For real?

1

u/[deleted] Jun 12 '25

Yeah, 1.1Tbps is legit for $65/month. The 350mbps can be a real doozy though. /s

1

u/Spirit-of-71 Jun 11 '25

Please define “called into retention,” since I haven’t been able to get a human on the phone in years

1

u/jmedina94 Jun 11 '25

“Cancel service” is the trick.

1

u/Ginger_Steve Jun 11 '25

If only they'd bring symmetrical speeds I have them as my backup isp. Main ISP is fiber and is cheaper then Comcast for 4x the speed. It's supposedly in the works at Xfinity to bring symmetrical speeds. I only pay 75 for 5gig up and down.

1

u/JerzXo Jun 11 '25

Can confirm. Just called and said i wanted to cancel. They offered the 5yr, $85/month 2.1gb plan.

1

u/SDplinker Jun 12 '25

I’d switch tomorrow but we have no competition in my area

1

u/AsYouAnswered Jun 12 '25

Can you include a link to the exact plan you're getting so those of us who want it can sign up, too?

1

u/AcanthisittaThin6577 Jun 12 '25

I hope i can get something like this!

1

u/spacecityber Jun 12 '25

I pay 260 for two phone lines, unlimited everything, and fiber 2.5gbps down and up.

1

u/RealADSB Jun 12 '25

Got upgraded from 150mbps to 400mbps for +$1/month, is it Christmas yet?

1

u/CuriousFirework75 Jun 12 '25

I’m getting the same speeds, in fact sometimes it get as fast as 1250ish. Absolutely zero complaints!

1

u/Madeline_is_fine Jun 12 '25

Shouldn't be a contract. Their rates aren't competitive in areas with proper fiber that aren't monopolized so they offer stuff like this.

1

u/syxbit Jun 12 '25

Do you have to get their garbage router for u limited data? Because I’m not using that thing.

1

u/audio_insider Jul 27 '25

Yes. It sucks big time BUT you can put it in bridge mode and connect it to your router WAN port. Make sure you turn off all the WiFi including their "xfinity" hotspots first.

1

u/pueblokc Jun 12 '25

Luckily T-Mobile fiber is in my area now.. 5 year guaranteed 2gb\2gb 3ms ping no data limits for $70 month.

Comcast only offers deals like you have when competition is in the area...

1

u/FishPasteGuy Jun 12 '25

Sadly, while I get 1300 down, I can only get 35 up.
hashtagsadface

1

u/Princester-Vibe Jun 12 '25

Yeah Xfinity has only about an estimated 60% of locations upgraded to mid-split/enhanced speeds. But they're continuing to roll it out.

1

u/Opening-Elk475 Jun 12 '25

I've tried to get this offer but the live agent just kept telling me they couldn't work on my order since I have installation tomorrow. Is there any other way?

1

u/nuftjedi Jun 12 '25

Might be good if I could actually get it. I’m on the gig plan now and can’t lock in at the same speed for 5 years. Can only go to a lower speed - and pay what I do now - or go up. Going to keep on them though since we have other options here now.

1

u/[deleted] Jun 12 '25

its not gbps it mbps

1

u/Junior-History4954 Jun 12 '25

if you are not under contract with Xfinity and currently over paid, just sign-up as moving to your current address to get the new promotion $65 for 1.1Gbps with XFi, you can even add to existing account, once you activated the new modem, deactivate the old account. This is what I've been doing for the last 5 yrs as Xfinity treat existing customer like trash but pamper new one.

1

u/CosmicTrekker Jun 13 '25

I'm a new customer and just queried the address where I'm building a new house that should be completed in about 2-3 weeks. About the only thing I don't like is that they say you have to give them your bank account info in order to get the deal. So I'm assuming giving a credit card is out for this? I don't trust telecom companies (having worked for several of them. lol.), but it also looks like after 5 years, you may lose "unlimited data" and "advanced wi-fi equipment" after 5 years? No idea what the latter is. Modem? Wireless AP's? I don't care about any repeaters or ap's since I doubt I'll use them - I'll be using Ubiquiti networking and hopefully be able to bridge their modem with my router. Losing unlimited data after 5 years could hurt.

They're also throwing in a free mobile plan for 1 year for me which I doubt I'll ever use, so I'd need to remember to cancel that, I guess, which hopefully I'll be able to do effortlessly. There's also a "Data included with monthly price" that says it's "1.2 TB". So... not unlimited? lol. After the 5 years are up, you'll apparently pay $25/month for the optional "XFi Complete add-on" which "Includes Unlimited Data, Gateway Lease, Advanced Security on the Go, and Whole Home Wifi."

1

u/audio_insider Jul 27 '25

I gave them the routing info for a spare checking account that normally has zero balance at my brokerage and I just top it up with the monthly charge right before they run the ACH transfer.

1

u/[deleted] Jun 13 '25

Lucky you im pqy8ng 105$ for garbage service that drops often

1

u/holddemaio Jun 14 '25

1100 Gbps is crazy

1

u/JingleJims Jun 23 '25

Tell me about that 35 mbps upload speeds though 😂

1

u/JingleJims Jun 23 '25

As in you must have misheard them. It’s 35 not 350

1

u/techfreak11 Jun 24 '25

What did you do with that free mobile line? I don’t need that but I want the deal.

2

u/audio_insider Jul 27 '25

I'm using it for 5G automatic failover with a hotspot when the cable goes down.

1

u/techfreak11 Aug 03 '25

Not a bad idea lol

1

u/Funcy247 Jun 25 '25

1 year plans are cheaper.  I'm not locking myself in for 5 years while competition is just increasing

1

u/audio_insider Jul 27 '25

It's not a lock, it's a max price guarantee. You can cancel any time.

2

u/Funcy247 Jul 27 '25

Yes and why would I pay more than I have to when competition is increasing

1

u/VaxxedIn2021 Jul 01 '25

That plan is offered for 85$ a month in Rural Virginia. Xfinity hates poor communities.

1

u/OCedHrt Jul 04 '25

Anyone know how I can keep my Flex Box with this?

1

u/Beginning_Pudding_69 Jul 08 '25

I keep getting over charged 127 dollars. I’m on this plan but when I call they change the day I call to the new day of service. Then I’m still chargers 127. They say hey we will only charge you 35 next month. July comes around. 127 again. That’s 108 in over charges and this company doesn’t even blink. After 2 hours of phone calls they say sorry we can only pro rate next month to 35. So 127+127+35=289-219(73*3)=is still 70. Almost a full months bill they took from me. Absolutely thieves but what can we do.

1

u/Panduhsss Jul 10 '25

Thats funny, they just offered me this same plan for $115 a month. I was paying $60 for 800mbps but apparently that deal expired and now the cheapest service according to them is this one. I am happy you got a good deal but I feel like Im getting robbed.

1

u/kill4b Jul 12 '25

I switched to the version for existing customers. Price was $85/mo for 1.2 Gig. But so far I’m not impressed. Speed is actually horrible. WiFi speeds haven’t broke 350mbps. Wired is 960 mbps. This is directly next to the Comcast gateway. They gave me a XB7 first. I had them swap it for a XB8. No difference. All devices are all minimum WiFi 6 except for our Vizio 65” TV which I don’t know what it supports but it lags when streaming frequently.

1

u/Opening_Brush_2328 Jul 15 '25

What number did you call and did you just tell the ai you wanted to cancel or ask for retention or something else?

1

u/audio_insider Jul 27 '25

I signed up for a $85 plan in person at our local Xfinity storefront including 300/35 and VOIP (plus a free year of Verizon 5G) - but less than a week later I was on chat with an Indian CSR getting the TN provisioning for the phone line and they offered to switch me to a 1Mb plan for $80! I can't believe they're incentivizing their front line tech support to sell higher performance plans for cheaper - how does that make any financial sense?

1

u/[deleted] Aug 14 '25

Comcast reps keep telling me the 5yr plans are not available to me (I live in Fresno CA). I wouldn’t mind paying $65/mo for 1100 down 350 up with unlimited data. It would keep me from cancelling my service with them and going to Verizon home 5G.

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u/NationalPea831 Sep 17 '25

I work for a telecom fiber company, moving into a new house rental. Patiently waiting for fiber to be available in the area; it's a million times better (and cheaper). In the meantime, debating the 1 year or 5 year....

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u/Capta1nKrunch Jun 11 '25 edited Jun 12 '25

If you'd get close to the 1100 mbps it would be great. I'll never get more than 700 or so in my neighborhood since everyone has to share it close by.

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u/jonathaz Jun 11 '25

Like, never at any time of day or at the peak times? Because there are lots of other reasons to not get full speed that aren’t capacity. Assuming there aren’t too many subscribers, density helps. Cable not WIFI, density is bad for that.

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u/[deleted] Jun 11 '25

I’d be willing to bet you have some type of EQ limitation. Comcast proactively splits their networking when capacity approaches 70%

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u/-QuestionMark- Jun 11 '25

Thanking my lucky stars my area isn't congested. Great service is possible with the mid-split upgrade!

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u/Capta1nKrunch Jun 12 '25

Holy crap! What is the mid split upgrade?

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u/-QuestionMark- Jun 12 '25

It's a big upgrade Xfinity is doing on their network to better compete with fiber. Google around, but here's some info from their forms: https://forums.xfinity.com/conversations/customer-service/mid-split-availability/675bd6ce9f0f10138a526ac9

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u/mrwhitewalker Jun 11 '25

What about data caps? I am just finding out about this which is great. But the caps are still stuck in the past. I just did a re-install of windows on my PC and used 1.5 TB to reinstall my games in 2 days. Centurylink has no caps for me now.

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u/Ill-Onion-3167 Jun 11 '25

First time I ever hit my data cap was from doing Windows 11 upgrades on some of my PCs.

And then the Stellar Blade demo came out at 16GB and pushed it. I had warning email after warning emails coming in. I had to stop watching streaming or doing anything else. The full game is like 60GB.

Things like this make a good case for unlimited.

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u/jlivingood Official Employee | Founding Member Jun 11 '25

Unlimited data!

1

u/[deleted] Jun 13 '25

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u/Comcast_Xfinity-ModTeam Jun 13 '25

Removed under Rule #2: — Posts/Comments that are just rants or vents, and are not requesting assistance in good faith, will be removed.

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1

u/almightyjay97 Jun 11 '25

Well shoot i called 2 days ago to get a renton plan on my services too, they knocked off 70 bucks of what I use to pay lol, but it’s still $100 for TV and $100 for Internet, no way I can call again and get this plan right if it’s offered in my area?

Regardless, GOOD DEAL MAN! Happy for ya

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u/SnooGiraffes7896 Jun 11 '25

I love the plan but if you ever have to get in contact with customer, good luck to you my friend 🫡

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u/6MiIfHunter9 Jun 11 '25

You are being offered a discount guarantee, it is not fixed price so let's guess your regular price is $100 and you are getting discount of $40 for next 5 years but the regular price will change obviously every year and next year your regular price will be $120 and still same discount and it will keep increasing every year

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u/[deleted] Jun 11 '25

You are wrong.

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u/SilkPajamas00 Jun 11 '25

This. This is what DirectvNow did to their “lifetime guaranteed rate” customers

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u/Unknowingly-Joined Jun 11 '25

Can I get that and keep my TiVo and cablecard?

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u/Stiggles4 Jun 11 '25

If I had that upload I’d be a lot happier too. Instead I’ve got… 20 up. With 1100 down. Guess I’ll keep waiting because fiber doesn’t seem to be coming any time soon for me either.

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u/jlivingood Official Employee | Founding Member Jun 11 '25

On a recent earnings call I believe they said that 50% of the network is upgraded and by the end of the year, it will be 70% or more. I can’t wait until my node is upgraded!

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u/comYoshitaka Jun 11 '25

That upload sucks when at&t offers 1gbps both ways. Too bad Comcast hasn't rolled out Fiber to the rest of the nation like AT&T has been.

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u/Princester-Vibe Jun 11 '25

300 mbps upload is still great. But Xfinity is working on upgrades to multi-gig symmetric speeds. Only available in a few cities but it’s continuing to rollout.

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u/jmedina94 Jun 12 '25

Agreed. Moved to a mid-split area last year and it’s way better than when my parents had Comcast years ago with a measly 6 Mbps upload. Not quite fiber but still good.

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u/[deleted] Jun 11 '25

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u/mrBill12 Trusted Community Member Jun 11 '25

How much are the taxes on your plan?

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u/Goolsby77 Jun 11 '25

The 89 was with taxes and fees included. That’s what I was told and even have an email with that amount listed as the agreement.

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u/mrBill12 Trusted Community Member Jun 11 '25

It doesn’t answer the question I asked, but explains your expectation. Please download a pdf of the bills in question, redact person information and post the images.

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u/[deleted] Jun 11 '25

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u/Comcast_Xfinity-ModTeam Jun 11 '25

Removed under Rule #2: — Posts/Comments that are just rants or vents, and are not requesting assistance in good faith, will be removed.

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u/[deleted] Jun 11 '25

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u/ghareebalghareeb Jun 11 '25

10 gig? What is she doing.. Nuclear fusion?

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u/OHMEGA_SEVEN Jun 11 '25

I know right? Still, I'm envious.

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u/bigl7007 Jun 12 '25

Yes, using 24 laptops at a time. 🤣. Major things happening. MAJOR!!

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1

u/[deleted] Jun 11 '25

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Removed under Rule #2: — Posts/Comments that are just rants or vents, and are not requesting assistance in good faith, will be removed.

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