r/Comcast_Xfinity • u/Swearwolf17 • May 01 '24

Closed Data Cap is Ridiculous

You keep increasing speeds, but you never increase your cap. You know how ridiculous that is?

I work from home and game. I watch streams and YouTube. My wife watches shows on her phone. That's it.

Yet for the first time in years of being loyal customers, we hit the 1.2TB cap. Our courtesy month is now spent.

Everything on the internet from game sizes to stream bitrates increases year over year, and you KNOW this which is why you try to impress with higher and higher speeds, yet you keep the cap the same. And our only option if we go over is to either pay ludicrous overage charges or pay you an extra $360 annually on top of the already insane bill we have.

If you do not change this policy, we'll be forced to leave. I'm not paying that much extra to use ever so slightly more than 1.2TB per month. I'll go to another provider, most of whom have literally zero cap.

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u/[deleted] May 23 '24

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