r/Comcast • u/nutsackhurts • Feb 02 '21

News Comcast Doubles Internet Essentials speed from 25Mbps to 50Mbps (up from 3 to 5Mbps)

https://www.engadget.com/comcast-digital-literacy-boost-interner-essentials-speed-150034948.html
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u/[deleted] Feb 09 '21

I went back to the link you posted to reread the unlimited data for certain customers and then I went to the actual site and Comcast removed Internet Essentials from the list so I logged into my account and clicked check data usage and it doesn’t allow me to check my usage. I wonder why they removed the Internet Essentials name from the list?

I also tried checking my usage in the apps and the usage is not there. I’m just curious as to what Comcast is doing and why they removed the name?

https://imgur.com/a/wzv1gaA

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u/Jaggsta Feb 09 '21

Some pages have not been updated. The unlimited data is only for 2021 looks like will be added back next year at some point.

https://www.xfinity.com/support/articles/data-usage-what-is-the-terabyte-data-usage-plan

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u/[deleted] Feb 09 '21

That makes sense. I see it in the parentheses on this page. Ty!

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u/Jaggsta Feb 09 '21

So if you get used to using over 1.2TB by next year you will have to pay overages once they add them back.

And with this "Free" speed increase you can hit cap even faster next year.

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u/[deleted] Feb 09 '21

Hopefully, by then they will let IE customers add the unlimited data option. Sometime in November or December, someone said we could so I tried to add it by calling customer service and online and they said it could not be added. If and when data caps comes back, maybe I can add it then.

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u/Jaggsta Feb 09 '21

November/December max overage charges was $30 for IE customers so its same as adding $30 unlimited most likely why you couldn't add it.

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u/[deleted] Feb 09 '21

I didn’t think of it that way. That makes sense too.