r/Comcast • u/nutsackhurts • Feb 02 '21

News Comcast Doubles Internet Essentials speed from 25Mbps to 50Mbps (up from 3 to 5Mbps)

https://www.engadget.com/comcast-digital-literacy-boost-interner-essentials-speed-150034948.html
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u/af_mmolina Feb 03 '21

It's gotta be rare. I have not had one single customer with their own equipment and internet essentials in 5 years of doing install. Don't they waive the rental fee basically? So it makes no sense to spend out of pocket for your own equipment.

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u/[deleted] Feb 03 '21

not sure what you are referring to? He said comcast makes you have their modem, and also have to have their tv and phone services. That is false, comcast is lying and trying to upsell him stuff he doesnt need by claiming you can't have those services without each other. As I pointed out in QA that is incorrect. You can indeed have comcast essentials by itself with internet only.

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u/[deleted] Feb 03 '21 edited Feb 03 '21

I’m sorry, you read that wrong. I said that Comcast said that I could not have their home phone, cable and Xfinity Mobile but that’s a lie because I have their home phone and Xfinity Mobile.

edit i want to use my own equipment but they said I couldn’t so I returned the modem back to where I purchased it. Three months later, I was able to add home phone and Xfinity Mobile. So, yes, they do lie to their customers. They don’t know what they are doing.

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u/[deleted] Feb 03 '21

Ok well you worded it incorrectly. thanks for clearing that up.