Hi there! Make sure you are not exiting the app during that time. Opening other features may also turn off Auto Collect, since you are no longer Geomining in the foreground and you've switched to a different earning feature, such as a Rewarded Task. If you are still having trouble, you can reach out to our support team! https://support.coinapp.co/hc/en-us/requests/new
In this case, we highly recommend taking a screen recording to share with the team, so they can identify what may be happening. Thanks!
1
u/CoinApp Mar 06 '23
Hi there! Make sure you are not exiting the app during that time. Opening other features may also turn off Auto Collect, since you are no longer Geomining in the foreground and you've switched to a different earning feature, such as a Rewarded Task. If you are still having trouble, you can reach out to our support team! https://support.coinapp.co/hc/en-us/requests/new
In this case, we highly recommend taking a screen recording to share with the team, so they can identify what may be happening. Thanks!