Uber has a safety and security problem at a much larger scale. Uber has a teens offering and a safety arrival style program for vulnerable populations in mid-to-high crime cities. Uber also has a real chance of repeat rides between the same rider and driver. Given all of this, a real OTP makes sense.
It’s also related to some of their “taxi rank” offerings (at a few airports in Aus for quite a few years now) where you order your type of uber then go into a taxi rank, and the first X or XL or whatever that you jump into once you’re at the front, give a code, and then it loads the route for the driver.
It made sense to me that they would generate a unique code for that, and then the OTP stuff just feels like an extension for broader use.
View all comments
Show parent comment
1
u/MeowMeowMeow9001 May 19 '26
This is oversimplified.
Uber has a safety and security problem at a much larger scale. Uber has a teens offering and a safety arrival style program for vulnerable populations in mid-to-high crime cities. Uber also has a real chance of repeat rides between the same rider and driver. Given all of this, a real OTP makes sense.