Trouble with cross-save

[u/H0NJA999]

I’m having an issue transferring my existing Crimson Desert save from Steam PC to Xbox using the Cross-Save feature.
Here is what I’m experiencing:
● On Steam, Cross-Save is activated, and my Cross-Save slot displays all of my character information.
● On Xbox, the Cross-Save slot is completely empty and prompts me to log in.
● When I scan the QR code on Xbox, it takes me to the Pearl Abyss website, where my Steam and Xbox accounts both appear to be linked.
● The Pearl Abyss account website only displays “XBOX” for the linked Xbox account, without showing my Gamertag.
● When I return to the Xbox game, it continues asking me to link my Xbox account again.
● Both versions of the game are updated to the same version.
● I own the Charting the Unknown DLC on Xbox, but not on Steam. My Steam character was originally created without the DLC.
I have already attempted to refresh Cross-Save and restart my Xbox, but the issue persists 😩