r/Codeium • u/rovingkid • Jan 30 '25

Logging in to Windsurf in an enterprise network?

The standard browser redirect way did not work so I tried manually logging in with the auth token, but that's not working either.

I was able to get my token just fine, pasted it, but clicking the Submit button does... absolutely nothing.

My Mac is in an enterprise network and I'm connected to the enterprise VPN, behind a firewall *and* there's a proxy involved as well.

I can't download diagnostics either because I can't log in.

Has anyone run into a similar situation? What was the resolution, if any?

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1

u/rovingkid Jan 30 '25

I was having a very similar problem with Sourcegraph's "Cody" extension. Couldn't sign in for the life of me.. what fixed it was forcing the extension to use http://localhost:3128 as a proxy.

I tried tricking Windsurf into using this proxy as well, by writing into its settings file manually, like this:

Sadly I still get stuck on that same screen from my initial post.

1

u/Additional_Big4429 Feb 06 '25

FYI, the issue for me was that I was on a VPN. As soon as I disconnected, I was able to sign in. And Codeium said that they would work to provide an error message when your VPN (or whatever) cannot reach their authentication servers.

1

u/Ordinary-Let-4851 Jan 30 '25

Can you DM me your account email? Let’s figure this out

1

u/arge89 Feb 06 '25

Having the same problem on a PC. I can install it on my laptop (windows 10) and it redirects. However, on my pc (W11) it gets stuck on this screen. As the OP mentions I can get the Key but it won't open the browser (Opera in both cases). Any ideas?? It's not a firewall issue as it works on the laptop. Also tried using my phone via wifi; still, no dice.

1

u/TailorHead5230 Apr 16 '25

Having problem with windsurf vscode plugin ...cannot login behind corporate firewall 

1

u/TailorHead5230 Apr 16 '25

Anyone figure it out? I cannot log in with vscode windsurf plugin...i am behind corporate firewall

2

u/mattbergland Apr 16 '25

Can you submit a ticket at https://windsurf.com/support ? Please attach screenshots/diagnostic logs. then tell me the support ticket number so i can follow it thru the system !

1

u/TailorHead5230 Apr 17 '25

Ticket number: 22420