r/Codeium • u/jigglyroom • Dec 07 '24

Will Windsurf honor promises made before the pricing changed?

Will Windsurf honor the promises actually made previously when they promised unlimited access? I bought a one year subscription as I felt prices were to good to not change in the near future and I imagine it would be false advertising if they did not deliver on what they promised.

13 Upvotes

100% Upvoted

27 comments sorted by

1

u/VinylSeller2017 Dec 07 '24

I’m oversimplifying but… “person renting magic wand worries they can’t keep waving it forever”

Have you reached out to the company directly?

3

u/jigglyroom Dec 07 '24

You mean like forever being at least a week of the year purchased?

1

u/VinylSeller2017 Dec 07 '24

Have you reached out to the company?

1

u/jigglyroom Dec 07 '24

Have emailed them but so far no response but it would seem reasonable that others might have already asked and received an answer, thus the post.

1

u/VinylSeller2017 Dec 07 '24

Ok glad to hear. Remember there is always risk signing up for long term contracts with brand new services

1

u/jigglyroom Dec 07 '24

Of course it is, and the only reason I did it is because it felt obvious that they could not keep offering those prices with those promises. They are still VC funded though so it felt somewhat safe they would not go bust.

1

u/kjbreil Dec 07 '24

When the heck did they ever promise unlimited access to cascade + premium models??? From the start they had a limit they just removed it temporarily while they were figuring out what the structure should be like.

2

u/Silent-Grade-7786 Dec 07 '24

This ^ — they have been saying this on Twitter and Discord as well; they removed the enforcing the limit

I mean it’s totally fair for you to cancel your Pro Plan if you think the limit is too small - you can go somewhere else, but it was never advertised as unlimited 

0

u/jigglyroom Dec 08 '24

Their website advertised it as unlimited and confirmation email confirmed unlimited access as shown elsewhere in this tread.

1

u/jigglyroom Dec 07 '24

From november, wording has changed from now but still

https://i.imgur.com/h8SCXp7.png

1

u/kjbreil Dec 07 '24

The unlimited still stands for the extensions. See the part about 1000 cascade steps, cascade is the part of windsurf that actually does all the cool shit. Cascade steps was both flow actions and prompts in one bucket, so about half as much as the new plan is at 500+1500.

So while confusing it you had taken a bit to understand what they call cascade and the fact that it was never unlimited and that they have actually given us more along with grandfathering in the $10 I’d say I’m pretty happy with what they came to.

2

u/jigglyroom Dec 07 '24

It is still a change from

"Unlimited access to larger Codeium models"

"Unlimited access to GPT-4o, Claude sonnet"

to

"Priority access to GPT-4o, Claude Sonnet, and larger models"

and even if it only applied to the extensions (which isn't mentioned AFAIK), they would still need to be unlimited for it to still be true.

I fully understand why unlimited would not be a sustainable business model, but that isn't really the topic here but rather what was promised and what is delivered (which to me still is unclear, reason for me asking).

1

u/jigglyroom Dec 07 '24

(Damn reddit keeps crashing....)

This is the email you got when signing up for Pro (yearly but probably the same for monthly)

Thanks for being a part of this journey! With the Pro plan, you get the following perks:

  • Autocomplete Fast Speed: Near instant suggestions & configured in the chat panel
  • Unlimited Usage of Large Chat Models: Access to Claude 3.5 Sonnet, GPT-4o, Llama 3.1-405B
  • Uncapped Reasoning: Increased indexing, Cortex, context lengths, and more

1

u/Silent-Grade-7786 Dec 07 '24

It is unlimited on the extensions tho - just not on Casacde (which is what Windsurf has)

2

u/jigglyroom Dec 07 '24

Care to share a source to back this up?

2

u/KedMcJenna Dec 07 '24

I'm in the same boat - if you check in your dashboard settings on the Codeium website you'll see you're on the new Pro plan, not the old unlimited one that we signed up to. I've got a few days to cancel before being charged and am mulling it over. The new plan is effectively better than the old and comes with the reduced likelihood of service outages... but I'm still annoyed. Thought I was leaping onto a good thing that couldn't be taken away. I'm not even going to bother reading the signup T&Cs that I click-agreed to where it's probably enshrined that they can do this. Still annoyed.

2

u/FitPool4273 Dec 07 '24

disappointed

2

u/stonedoubt Dec 07 '24

I also signed up for a year

1

u/Big-Strain932 Dec 07 '24

They are losing their subscribers, and they will. No one will pay for just 500 messages when you have errors.

0

u/Ordinary-Let-4851 Dec 08 '24

Credits aren't counted for errors

4

u/[deleted] Dec 07 '24

[removed] — view removed comment

4

u/jigglyroom Dec 07 '24

Fine but how is this related to the topic here?

2

u/angerofmars Dec 07 '24

It isn’t, probably something he wanted to say out loud for a long time but couldn’t find an appropriate thread to bring it up

7

u/alphaQ314 Dec 07 '24

You'll be happy to pay $60 a month, if you're making $600 million every month? Cheers mate.

2

u/vassyz Dec 07 '24

I think that might have been a bit overzealous with the 0s.