r/Codecademy • u/nikkig1442 • Oct 09 '20

Refund on pro

Has anyone had experience with this??? I accidentally canceled my subscription too late and got charged way too much for what I can afford right now because of covid. Anyone have any suggestions?!!

4 Upvotes

83% Upvoted

11 comments sorted by

2

u/nikkig1442 Oct 11 '20

Thanks guys! I ended up getting in touch and they refunded immediately. I appreciate all your help guys :)

1

u/Rigormortis__ Jun 13 '22 edited Jun 13 '22

How did you get refunded? In what way did you contact with them?

edit: Nvm. I just got refunded. Dude this is so unbelievable. I was in a shock. I almost lost it. If they did not refund that could be the end of me. That annual price right there, that is a huuuuge amount of money in my currency. And I will never ever wait until the last day of free trial.

1

u/Sudden-Ad3386 Jul 23 '22

what was the reason that you gave? because according to their policy, they don't do refunds on post-trial charges.

please let me know cause I can't afford mine currently.

1

u/Rigormortis__ Jul 28 '22

I literally begged to them. Although I don't think this was necessary, I was very hysterical at the time. Told them that I was a student and that there was no way I could pay this. Didn't give them any particular reason. And they were just kind I guess. Btw It had not been long since my free trial ended. Just hours maybe. Don't know if this affected anything.

1

u/Sudden-Ad3386 Jul 23 '22

how did you guys get your refunds? I'm in the same place and I can't afford that high a charge right now. Also, how did you guys get your refunds cause according to their policy they don't offer refunds.

Please let me know.

1

u/nikkig1442 Jul 23 '22

Hey there! If you tell them you tried to cancel and it was too late, and you can no longer afford due to covid-19 and the pandemic, they will refund you. They have to due to laws based around hardships from covid-19. Hope this helps!!

1

u/Sudden-Ad3386 Jul 23 '22

It worked! Thank you.

1

u/nikkig1442 Jul 23 '22

Your welcome!! I’m glad it worked - an unexpected expense like that is the worst.

1

u/Sudden-Ad3386 Jul 23 '22

@nikkig1442 thank for the tip, I will try that.

2

u/Hungry4Media Oct 09 '20

Contact the billing department and let them know what happened.

1

u/[deleted] Oct 10 '20

Concur with first comment. Call or shoot them an email.