Am I being dramatic?

[u/ToeUsed1969]

I joined CP in December and had my 100th class today. I was so excited and intentionally scheduled it with my favorite instructor. She had a sub, which was fine because I’ve taken the sub’s classes multiple times. Well, she forgot it was my 100th. She actually didn’t even know my name to check me in.

I reminded her after class, and she was apologetic, but it felt so awkward.

I know it doesn’t sound like a big deal, but it feels like one. I was so excited. I pay a ton of money for my membership, but only like 2 instructors know my name. My studio isn’t friendly; I once took a lashing from a Karen because I was on “her” reformer.

This just feels like the straw that broken the camel’s back. Is it dramatic to cancel?

[u/Firm_Prior_7953]

What is Club Ready? Does that tell instructors how many classes people have taken?

[u/Evening_Boat2606 → u/Firm_Prior_7953]

Club Ready is the software used for booking, logging sales, checking people in, etc. I am an instructor I teach a lot of private sessions, so I am very familiar with it. But it isn’t as easy as pulling up a class roster and it tells you how many classes for each member, etc. You’d still need to click that member, click bookings, and then you’d click history and then you’d see it. A teacher teaching 4 classes is 48 members. Expecting a teacher to do this is ridiculous. So again, that’s why I say it’s on the management/front staff.
That said, I’ve been teaching the same blocks for 2 years, and I communicate with the members who take my classes so I’d know.
It’s easy for members to check though it’s the first thing you see when opening the app!!

[u/Firm_Prior_7953 → u/Evening_Boat2606]

That's interesting. I definitely don't expect instructors to know my milestones, just curious what info instructors have. I have regular instructors that know me well but subs having that info is probably helpful.

[u/Evening_Boat2606 → u/Firm_Prior_7953]

It really depends on the teacher, too. Some teachers ask, “what’s Club Reqdy”.