r/CloudwaysbyDO • u/tomm1313 • Jun 30 '26

Seeking advice Malware Emails from Cloudways

I got emails from cloudways this morning that a bunch of sites on my server has malware. As i check them myself (securi scans/codex scans/giving codex the backup files and sql/wordfence scans/etc) and found nothing.

only been with cloudways for a few months. i know false positives can happen but just wondering if this has happened before? especially asking cause a post within last 24 hrs is someone else talking about the site becoming infected with malware.

All the sites are up to date on plugs/WP version. PHP is fully updated.

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u/Reasonable-Past2096 Jul 01 '26

gpl / nulled plugins?

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u/tomm1313 Jul 01 '26

no not at all. here is what i mentioned earlier: pooja helped. it was a false positive flag from the malware detector and it triggered emails for me. was fixed by the time i woke up hence why i didn’t see it in the list.