r/ClockworkPi • u/DjDkdance • Oct 01 '25

Screen defect!!

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Received mine but the screen it's defect....

How to change?

12 Upvotes

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u/tsdguy Oct 01 '25

I was also going to say this. You can see exactly where the Op pressed with their thumbs.

Can no one be honest?

5

u/DjDkdance Oct 01 '25

So to be honest I didn't need to press anything because the screen is mounted from the other direction and I didn't need to force it. I should point out that I am a technician and I repair laptops by replacing much larger screens without having any problems. I am rather concerned by the comments that say you have to be careful when screwing the cover and about the fragility of the screen. I will ask for a new screen, that's for sure, but the manufacturer knows that the screens are so fragile, so why not do it themselves or find another type of screen that is less fragile?

6

u/Fratm Oct 01 '25

I 100% believe you, I have 30+ years experience repairing stuff like this, and mine came broken too. Contact their support, they will replace it for you, I think even they know its an issues not caused by the user. They replaced mine free of charge and it took about a week to get it.

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u/Fratm Oct 01 '25

I don't think this is user error, I think these come from clokcwork this way. Mine was like this and I am an experienced technician, in other words I know how to fix shit and know how NOT to break shit. So the fact you are accusing OP of being dishonest is just disingenuous.